Global Client Manager

NTT
Massachusetts
Workplace: RemoteFull timeUSD 75,000 - 139,000 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Stakeholder management","Commercial negotiation","Pipeline management","Forecasting","Cross-functional collaboration"]

Drive profitable revenue growth for an assigned portfolio of Global IP Network customers and new-logo accounts. Own the commercial relationship end-to-end—from opportunity identification and solution alignment through proposals, negotiation, contract execution, and handoff—while collaborating with Sales Engineering, Customer Solutions, Product, Operations, Finance, Legal, and Order Management. Grow Global IP Transit plus expansion opportunities across IPv4 Address Leasing, Ethernet Services, and DDoS Protection, maintaining qualified pipelines and accurate Salesforce CRM forecasts.

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FursaFursa
NTT
NTT
1 week ago

Global Client Manager

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Last checked: 3 hours agoStatus: Live

Job Summary

Drive profitable revenue growth for an assigned portfolio of Global IP Network customers and new-logo accounts. Own the commercial relationship end-to-end—from opportunity identification and solution alignment through proposals, negotiation, contract execution, and handoff—while collaborating with Sales Engineering, Customer Solutions, Product, Operations, Finance, Legal, and Order Management. Grow Global IP Transit plus expansion opportunities across IPv4 Address Leasing, Ethernet Services, and DDoS Protection, maintaining qualified pipelines and accurate Salesforce CRM forecasts.
Location: Massachusetts
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Achieve or exceed assigned revenue and NIMRR targets by growing existing accounts and acquiring new customers.
  • •Develop and execute account and opportunity strategies across the Global IP Network portfolio, including expansion and cross-sell.
  • •Own the end-to-end sales cycle: discovery, solution alignment, proposal development, negotiation, contract execution, and handoff to delivery teams.
  • •Build and maintain trusted relationships with commercial, technical, operational, and procurement stakeholders.
  • •Maintain qualified pipeline, accurate opportunity data, and reliable forecasts in Salesforce (or the designated CRM), coordinating across internal teams to support successful outcomes.
Travel: Medium travel

Pay and Benefits

Salary: USD 75,000 - 139,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceDisability CoverageEmployee AssistanceFlexible Spending

Key Requirements

  • •Bachelor’s degree in Business, Marketing, Finance, Technology, or related field preferred (equivalent relevant experience considered).
  • •5+ years of successful B2B technology or telecommunications sales experience.
  • •Working knowledge of IP Transit, Ethernet transport, IPv4 addressing, DDoS protection, BGP, Internet routing concepts, and Autonomous System Numbers (ASNs).
  • •Experience selling network/Internet infrastructure/telecommunications services, including IP Transit (Internet-centric organizations preferred).
  • •Proficiency with Salesforce.com or a comparable CRM and ability to manage complex technical and commercial sales cycles with multiple stakeholders.
Experience:5+ yearsB2BTelecommunicationsInternet infrastructure
Education:Bachelor's
Skills:Stakeholder managementCommercial negotiationPipeline managementForecastingCross-functional collaboration
Tech Stack:Salesforce.comCRMIPv4DDoSBGPAutonomous System Numbers (ASNs)Internet routingEthernet transport

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn