Braze

1 month ago

Team Lead, Email Deliverability

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead a regional team of email deliverability consultants, providing advanced deliverability guidance to clients and internal teams. Own a portfolio of high-touch customers, mentor staff, and collaborate with cross-functional partners to optimize email programs, drive strategy, and elevate client outcomes within Braze’s email infrastructure.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Provide advanced deliverability support to our customers and internal teams.
•Carry and service a small portfolio of assigned customers with a paid Deliverability Services Consulting entitlement.
•Oversee, nurture, and grow a small team of regionally-based deliverability consultants through day-to-day interactions and long-term career development.
•Interface directly with prospects and customers, leveraging email deliverability expertise and leadership skills to build strong relationships and foster trust.
•Function as an escalation point for the regional team to support customers through deliverability issues and increase customer value and retention.

Pay and Benefits

Perks:Health InsuranceDentalVision401kRsusRemote WorkPensionLearning BudgetHome OfficePaid LeaveAnnual BonusFlexible BenefitsParity Benefits

Key Requirements

•Experience coaching or mentoring email deliverability consultants to drive high team performance and retention.
•Very strong understanding of the email deliverability space, including technical concepts and best-practice strategies.
•Proven consultative approach to issue analysis, root-cause identification, and high client satisfaction.
•Familiarity coordinating with mailbox providers, blocklist operators, and filtering companies to navigate deliverability outcomes.
•Excellent communication skills and ability to influence multiple stakeholders across teams.

Experience:Email deliverabilitySaaSMartech

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:Email deliverabilitySMTPBlocklistInfrastructureDeliverabilityBraze email infrastructure

Company Brief

Braze

Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn

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Braze

1 month ago

Team Lead, Email Deliverability

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Provide advanced deliverability support to our customers and internal teams.
•Carry and service a small portfolio of assigned customers with a paid Deliverability Services Consulting entitlement.
•Oversee, nurture, and grow a small team of regionally-based deliverability consultants through day-to-day interactions and long-term career development.
•Interface directly with prospects and customers, leveraging email deliverability expertise and leadership skills to build strong relationships and foster trust.
•Function as an escalation point for the regional team to support customers through deliverability issues and increase customer value and retention.

Pay and Benefits

Perks:Health InsuranceDentalVision401kRsusRemote WorkPensionLearning BudgetHome OfficePaid LeaveAnnual BonusFlexible BenefitsParity Benefits

Key Requirements

•Experience coaching or mentoring email deliverability consultants to drive high team performance and retention.
•Very strong understanding of the email deliverability space, including technical concepts and best-practice strategies.
•Proven consultative approach to issue analysis, root-cause identification, and high client satisfaction.
•Familiarity coordinating with mailbox providers, blocklist operators, and filtering companies to navigate deliverability outcomes.
•Excellent communication skills and ability to influence multiple stakeholders across teams.

Experience:Email deliverabilitySaaSMartech

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:Email deliverabilitySMTPBlocklistInfrastructureDeliverabilityBraze email infrastructure

Company Brief

Braze

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn