Senior Field Service Operations Manager

Applied Materials
Ireland
Workplace: OnsiteFull timeEUR 76,800 - 105,600Function: Business OperationsEducation: bachelorsSkills: ["People leadership","Coaching","Customer relationship management","Communication","Problem-solving"]

Lead field service operations in Leixlip by driving safety, quality, and operational excellence across installations, warranty, and service delivery. Serve as a trusted leadership interface for customer ramps, escalations, and critical activities while delivering performance against revenue, margin, utilization, and cost objectives. Manage and coach engineers and frontline leaders, partner cross-functionally with Operations, Sales, Finance, HR, Supply Chain, and Technical Support, and execute planning, training, and continuous improvement initiatives.

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Applied Materials
Applied Materials
2 days ago

Senior Field Service Operations Manager

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Last checked: 45 minutes agoStatus: Live

Job Summary

Lead field service operations in Leixlip by driving safety, quality, and operational excellence across installations, warranty, and service delivery. Serve as a trusted leadership interface for customer ramps, escalations, and critical activities while delivering performance against revenue, margin, utilization, and cost objectives. Manage and coach engineers and frontline leaders, partner cross-functionally with Operations, Sales, Finance, HR, Supply Chain, and Technical Support, and execute planning, training, and continuous improvement initiatives.
Location: Ireland
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Champion a strong safety-first culture and drive an incident-free working environment while ensuring compliance with safety standards.
  • •Build trusted customer relationships and act as a leadership interface during ramps, escalations, and critical business activities.
  • •Manage installation, warranty, and service operations, driving performance against revenue, margin, utilization, and cost objectives.
  • •Lead, coach, and develop a team of engineers and frontline leaders, including workforce planning and talent development.
  • •Plan and execute resource planning and training activities to support customer demand and factory ramps, ensuring successful service delivery.
Travel: Medium travel

Pay and Benefits

Salary: EUR 76,800 - 105,600
Equity and Bonus:Equity

Key Requirements

  • •BS degree (or equivalent) in Engineering, Physics, Materials Science, Business, or a related discipline.
  • •Minimum 6 years of experience in a technical service, operations, or engineering environment.
  • •Proven leadership experience managing technical teams in a customer-facing environment.
  • •Strong commercial acumen balancing customer, operational, and business priorities.
  • •Experience managing budgets, operational metrics, and performance objectives.
Experience:SemiconductorTechnical serviceOperationsEngineering
Education:Bachelor's
Skills:People leadershipCoachingCustomer relationship managementCommunicationProblem-solving

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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