Auto Damage Adjuster (Field)

GEICO
Palo Alto, United States
Workplace: RemoteFull timeUSD 36.63 - 57.49 annuallyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Attention to detail","Decision-making","Communication","Multi-tasking"]

Handle and settle auto damage insurance claims with speed and accuracy, delivering excellent customer service while working through complex cases using your technical and industry knowledge. Collaborate effectively across remote, field, and in-office settings as needed, maintain required certifications, and communicate clearly with customers and stakeholders verbally and in writing. You’ll use strong mechanical aptitude, attention to detail, and decision-making skills to resolve claims promptly.

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GEICO
GEICO
1 month ago

Auto Damage Adjuster (Field)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Handle and settle auto damage insurance claims with speed and accuracy, delivering excellent customer service while working through complex cases using your technical and industry knowledge. Collaborate effectively across remote, field, and in-office settings as needed, maintain required certifications, and communicate clearly with customers and stakeholders verbally and in writing. You’ll use strong mechanical aptitude, attention to detail, and decision-making skills to resolve claims promptly.
Location: Palo Alto, United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Promptly and accurately settle auto damage claims while delivering excellent customer service.
  • •Handle complex claims using technical and industry knowledge.
  • •Maintain and meet requirements such as driver’s license and applicable certifications/permits.
  • •Work flexibly across remote, field, or in-office primary locations as needed.
  • •Communicate effectively with customers verbally and in writing.

Pay and Benefits

Salary: USD 36.63 - 57.49 annually

Key Requirements

  • •Minimum 12 months of auto damage adjusting experience and a demonstrated track record of success settling claims accurately.
  • •Valid driver’s license that meets company underwriting guidelines, with ability to maintain applicable state and federal certifications and permits.
  • •Ability to handle complex claims using technical and industry knowledge.
  • •Solid computer skills, mechanical aptitude, and multi-tasking abilities with strong attention to detail and decision-making.
  • •Minimum high school diploma or equivalent, with effective verbal and written communication skills.
Education:High School
Skills:Customer serviceAttention to detailDecision-makingCommunicationMulti-tasking
Licenses:Driver’s license
Tech Stack:Computer

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

GEICO
GEICO is a major US auto insurer offering personal auto policies, roadside assistance, and insurance products through direct-to-consumer channels and agents. Known for competitive rates and national advertising, it operates as a subsidiary of Berkshire Hathaway.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Chevy Chase, United States
Founded: 1936
WebsiteLinkedIn