AVP Technology - Oracle Fusion Functional Consultant

Mashreq
Egypt
Workplace: RemoteFull timeFunction: IT Support & HelpdeskSkills: ["Root cause analysis","Documentation","Independent work","Cross-team coordination","Process improvement"]

Serve as the first point of contact for Oracle Fusion Applications functional queries, troubleshooting and resolving end-user issues. Perform root-cause analysis and deliver long-term fixes for recurring problems by coordinating with technical teams on required development/configuration changes. Provide best-practice guidance, support UAT with test case preparation, and conduct user training. Own documentation, SOP updates, system testing for upgrades/patches, integration monitoring, and change-request evaluation for Oracle Fusion SCM.

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FursaFursa
Mashreq
Mashreq
2 days ago

AVP Technology - Oracle Fusion Functional Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Serve as the first point of contact for Oracle Fusion Applications functional queries, troubleshooting and resolving end-user issues. Perform root-cause analysis and deliver long-term fixes for recurring problems by coordinating with technical teams on required development/configuration changes. Provide best-practice guidance, support UAT with test case preparation, and conduct user training. Own documentation, SOP updates, system testing for upgrades/patches, integration monitoring, and change-request evaluation for Oracle Fusion SCM.
Location: Egypt
Workplace: Remote
Employment Type: Full time
Job Function: IT Support & Helpdesk

Key Responsibilities

  • •Act as the first point of contact for functional queries from end-users and resolve functional issues in Oracle Fusion Applications.
  • •Perform root cause analysis for recurring problems and provide long-term solutions.
  • •Coordinate with technical teams for issues requiring development or configuration changes.
  • •Provide guidance on best practices and support users through training sessions or training materials.
  • •Evaluate and implement configuration changes, support UAT (prepare test cases), and validate functionality after patches/upgrades while monitoring integrations and system performance.

Key Requirements

  • •Act as first point of contact for functional queries from end-users and troubleshoot functional issues in Oracle Fusion Applications.
  • •Perform root cause analysis and provide long-term solutions for recurring issues and change requests.
  • •Coordinate with technical teams for development or configuration changes required to resolve issues.
  • •Guide users on best practices and effective use of Oracle Fusion application features, including conducting training or creating training materials.
  • •Be versed in Oracle Supply Chain modules with specialization in Order to Cash and Procure to Pay cycles.
Experience:BankingFinanceOracle FusionOracle Supply Chain
Skills:Root cause analysisDocumentationIndependent workCross-team coordinationProcess improvement
Languages:US
Tech Stack:Oracle Fusion ApplicationsOracle Fusion Cloud SCMOracle Supply ChainOrder to CashProcure to PayOracle Fusion ProjectsUATSystem testingIntegrations

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
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Glassdoor: 3.3
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