Senior F&B Ambassador|Pepe Cucina -F&B (AJBR)

Emaar Properties
United Arab Emirates
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Service-minded","High EQ","Communication","Customer-focused","Service recovery"]

Provide consistently high-quality F&B service while following service standards and procedures. Prevent complaints, support service recovery when needed, and proactively communicate with fellow Ambassadors to keep guest interests at the center. This role requires a genuine service personality (high EQ) and strong English communication, with prior experience in a similar role within a 5-star hospitality environment.

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Emaar Properties
Emaar Properties
1 week ago

Senior F&B Ambassador|Pepe Cucina -F&B (AJBR)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Provide consistently high-quality F&B service while following service standards and procedures. Prevent complaints, support service recovery when needed, and proactively communicate with fellow Ambassadors to keep guest interests at the center. This role requires a genuine service personality (high EQ) and strong English communication, with prior experience in a similar role within a 5-star hospitality environment.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Conduct operational tasks in F&B Service while living up to service standards and procedures.
  • •Go above and beyond where you can to support guest experience.
  • •Prevent complaints and ensure adequate service recovery where needed.
  • •Pro-actively communicate with fellow Ambassadors with the guest’s interests at heart.

Key Requirements

  • •Minimum high school diploma; a college degree in Hotel Management or a related field is preferred.
  • •Minimum of one-year experience in a similar position in a 5-star hospitality company.
  • •Strong command of both written and spoken English is required.
  • •Additional languages are an asset.
  • •Genuine service personality with high EQ.
Experience:Hospitality5-star hospitality
Education:
Skills:Service-mindedHigh EQCommunicationCustomer-focusedService recovery
Languages:English

Company Brief

Emaar Properties
Leading Dubai-based global real estate developer and lifestyle company known for master-planned communities and landmark assets such as Burj Khalifa and The Dubai Mall; operates property development, malls, hospitality and related services internationally.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1997
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