Strategic Account Manager, Bilingual (Spanish)

Block
Sacramento
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Customer focus","Independent work","Storytelling","Organization","Negotiation"]

Manage relationships with Square’s largest restaurant strategic accounts, including Spanish-speaking sellers, to retain and grow account-based revenue. Drive use-case expansion, cross-sell, and customized onboarding while serving as the upmarket seller advocate to Product teams. Act as a consultative partner, identify technical solution opportunities, project manage cross-functional execution, negotiate pricing, and conduct quarterly business reviews.

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FursaFursa
Block
Block
2 days ago

Strategic Account Manager, Bilingual (Spanish)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Manage relationships with Square’s largest restaurant strategic accounts, including Spanish-speaking sellers, to retain and grow account-based revenue. Drive use-case expansion, cross-sell, and customized onboarding while serving as the upmarket seller advocate to Product teams. Act as a consultative partner, identify technical solution opportunities, project manage cross-functional execution, negotiate pricing, and conduct quarterly business reviews.
Location: Sacramento
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage a book of 175 strategic food & beverage sellers.
  • •Grow account-based revenue through use-case expansion, cross-sell opportunities, and customized onboarding.
  • •Serve as the voice of upmarket sellers to Product teams.
  • •Identify opportunities for technical Square solutions and project manage execution with cross-functional teams.
  • •Negotiate pricing for expansion and retention, provide white-glove support, and conduct quarterly business reviews.

Pay and Benefits

Perks:Remote WorkHealth InsuranceFlexible TimeRetirement SavingsFamily Planning

Key Requirements

  • •3+ years of relevant account management experience.
  • •Experience managing, retaining, and growing a book of business.
  • •Comfortable working in Spanish.
  • •Proven ability to consistently over-perform on key sales or customer success metrics.
  • •Remarkable discovery skills and experience gathering requirements for technical solutions.
Experience:3+ years
Skills:Customer focusIndependent workStorytellingOrganizationNegotiation
Languages:Spanish

Company Brief

Block
Builds financial services and commerce tools to empower businesses and individuals, operating products such as Square, Cash App, Spiral (Bitcoin initiatives), TIDAL, and developer-focused payment and banking solutions.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn