Apprentice

American Express
Gurugram
Workplace: HybridFull timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Communication","Collaboration","Positive attitude","Agility","Adaptability","Willingness to learn","Independent work"]

Support American Express Global Commercial Services (GCS) India operations through day-to-day operational tasks, helping teams deliver customer outcomes while maintaining strong control and compliance. Execute work aligned to SLAs and SOPs, collaborate with cross-functional stakeholders, and identify process improvement opportunities. Contribute by preparing operational reports, dashboards, presentations, and status updates as part of structured training and development in a fast-paced environment.

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American Express
American Express
1 day ago

Apprentice

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Source: Company careers pageValidated by: Fursa AI
Last checked: 28 minutes agoStatus: Live

Job Summary

Support American Express Global Commercial Services (GCS) India operations through day-to-day operational tasks, helping teams deliver customer outcomes while maintaining strong control and compliance. Execute work aligned to SLAs and SOPs, collaborate with cross-functional stakeholders, and identify process improvement opportunities. Contribute by preparing operational reports, dashboards, presentations, and status updates as part of structured training and development in a fast-paced environment.
Location: Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Manage day-to-day business operations supporting GCS India and assist teams/leaders with customer deliverables.
  • •Ensure adherence to company policies, SOPs, and American Express compliance standards.
  • •Execute tasks in alignment with SLAs while maintaining process quality and accuracy.
  • •Collaborate with cross-functional teams and stakeholders to facilitate smooth task, initiative, and project execution.
  • •Provide operational support including developing and maintaining reports, dashboards, presentations, and status updates.

Pay and Benefits

Perks:Cab FacilityMeal AllowanceTrainingHybrid Working

Key Requirements

  • •Graduates in any discipline (preferably Commerce, Business Administration, Economics, Banking, or Finance).
  • •Excellent verbal and written communication skills.
  • •Working knowledge of MS Office (Excel, PowerPoint, Word).
  • •Ability to collaborate effectively across all levels of management.
  • •Flexibility to work across different shifts and manage multiple tasks within tight time frames while maintaining accuracy.
Education:Bachelor's
Skills:CommunicationCollaborationPositive attitudeAgilityAdaptabilityWillingness to learnIndependent work
Tech Stack:MS OfficeExcelPowerPointWord

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn