Lead - Account Executive (Malaysia)

Freshworks
Singapore
Workplace: RemoteFull timeFunction: SalesExperience: 7+ yearsSkills: ["Stakeholder management","Relationship building","Collaboration","Strategic thinking","Communication"]

Drive revenue growth for Freshworks by owning the full enterprise sales cycle in the MY territory, from prospecting through negotiation and closure. Build trusted relationships with senior business and IT stakeholders, execute territory strategies, and maintain a data-backed pipeline with accurate forecasting. Partner cross-functionally with Marketing, Customer Success, Solution Engineering, and Product to deliver standout customer experiences while helping shape local go-to-market strategy in MY from Singapore.

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Freshworks
Freshworks
2 months ago

Lead - Account Executive (Malaysia)

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Last checked: 5 hours agoStatus: Live

Job Summary

Drive revenue growth for Freshworks by owning the full enterprise sales cycle in the MY territory, from prospecting through negotiation and closure. Build trusted relationships with senior business and IT stakeholders, execute territory strategies, and maintain a data-backed pipeline with accurate forecasting. Partner cross-functionally with Marketing, Customer Success, Solution Engineering, and Product to deliver standout customer experiences while helping shape local go-to-market strategy in MY from Singapore.
Location: Singapore
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Sr. Manager level

Key Responsibilities

  • •Execute territory strategies to win enterprise business, expand Freshworks’ footprint in the MY market, and exceed sales targets.
  • •Manage the full sales cycle from prospecting to negotiation and closure to deliver predictable outcomes across key accounts.
  • •Build trusted relationships with senior executives by identifying complex business challenges and positioning Freshworks as a strategic ROI partner.
  • •Collaborate with Marketing, Customer Success, Solution Engineering, and Product to deliver outstanding customer experiences and continuous improvement.
  • •Develop and maintain a data-backed pipeline with accurate forecasting, conducting in-person meetings and presentations representing Freshworks in Singapore.

Key Requirements

  • •7+ years of quota-carrying SaaS sales experience in mid-market or enterprise segments, with a proven record of exceeding revenue goals.
  • •Strong strategic mindset for managing complex sales cycles and engaging multiple stakeholders, including enterprise IT and business decision-makers.
  • •Proficiency in prospecting and pipeline management with structured forecasting and disciplined execution.
  • •Experience in solution selling of software platforms (e.g., ITSM, IT infrastructure, EX/CRM/customer engagement solutions) that drive operational efficiency and business impact.
  • •Fluency in English (verbal and written) to collaborate with regional and global teams.
Experience:7+ yearsSaaSEnterpriseMid-market
Skills:Stakeholder managementRelationship buildingCollaborationStrategic thinkingCommunication
Languages:English
Tech Stack:SaaSITSMCRMCustomer engagement

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor