American Express

6 days ago

Sr. Manager - Rewards Checking Product Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Lead the evolution of American Express Checking rewards products, delivering seamless digital customer experiences for account opening and onboarding. Drive product and feature performance using customer experience data, competitive insights, and analytics to optimize conversion and long-term sustainability. Own the Account Opening and Onboarding workstream, align cross-functional stakeholders across Product Development, Fraud, Risk, Legal, Compliance, and Servicing, and apply strong risk management within a robust control framework.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Sr. Manager level

Key Responsibilities

•Lead the Account Opening and Onboarding workstream, serving as the primary point of contact for prioritization and business requirements for feature and capability launches.
•Drive initiatives from ideation through execution, building cross-functional alignment, identifying risks, and engaging leadership to remove roadblocks.
•Develop deep expertise in digital customer journeys and operational processes, championing best-in-class experiences and improving performance and efficiency.
•Translate business needs into actionable requirements and partner with Product Development, Fraud, Risk, Legal, Compliance, and Servicing to deliver high-impact product features.
•Collaborate with Risk and Fraud and partner with Analytics to monitor performance, generate insights, and inform optimization and roadmap prioritization.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually

Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kParental Leave

Key Requirements

•Demonstrated experience in product management, product marketing, or a similar role.
•Exceptional interpersonal, communication, and influencing skills, including synthesizing data and strategy into executive-level messaging.
•Strategic problem-solving with strong analytical capabilities and a proactive approach to identifying opportunities and driving results.
•Experience defining product features, customer journeys, and business requirements.
•Proven ability to manage multiple initiatives and prioritize effectively in deadline-driven environments.

Education:Bachelor's

Skills:Interpersonal skillsCommunicationInfluencingAnalytical thinkingStrategic problem-solving

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express

Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 1850

Website LinkedIn

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American Express

6 days ago

Sr. Manager - Rewards Checking Product Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Sr. Manager level

Key Responsibilities

•Lead the Account Opening and Onboarding workstream, serving as the primary point of contact for prioritization and business requirements for feature and capability launches.
•Drive initiatives from ideation through execution, building cross-functional alignment, identifying risks, and engaging leadership to remove roadblocks.
•Develop deep expertise in digital customer journeys and operational processes, championing best-in-class experiences and improving performance and efficiency.
•Translate business needs into actionable requirements and partner with Product Development, Fraud, Risk, Legal, Compliance, and Servicing to deliver high-impact product features.
•Collaborate with Risk and Fraud and partner with Analytics to monitor performance, generate insights, and inform optimization and roadmap prioritization.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually

Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kParental Leave

Key Requirements

•Demonstrated experience in product management, product marketing, or a similar role.
•Exceptional interpersonal, communication, and influencing skills, including synthesizing data and strategy into executive-level messaging.
•Strategic problem-solving with strong analytical capabilities and a proactive approach to identifying opportunities and driving results.
•Experience defining product features, customer journeys, and business requirements.
•Proven ability to manage multiple initiatives and prioritize effectively in deadline-driven environments.

Education:Bachelor's

Skills:Interpersonal skillsCommunicationInfluencingAnalytical thinkingStrategic problem-solving

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 1850

Website LinkedIn