Senior Applications Engineer

Emerson
Taiwan
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer collaboration","Structured problem-solving","Communication","Ownership","Adaptability"]

Enable customers to realize measurable ROI by delivering and supporting OptimalPlus solutions in high-volume manufacturing environments. Serve as the primary technical point of contact for assigned accounts, leading issue resolution and escalation management while defining account priorities. Analyze production data (yield, quality, reliability, throughput) and translate findings into customer-ready insights, collaborating with Product Management, Business Development, Customer Success, and Account Management to drive value adoption and account growth.

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Emerson
Emerson
2 months ago

Senior Applications Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Enable customers to realize measurable ROI by delivering and supporting OptimalPlus solutions in high-volume manufacturing environments. Serve as the primary technical point of contact for assigned accounts, leading issue resolution and escalation management while defining account priorities. Analyze production data (yield, quality, reliability, throughput) and translate findings into customer-ready insights, collaborating with Product Management, Business Development, Customer Success, and Account Management to drive value adoption and account growth.
Location: Taiwan
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Develop customer solutions using OptimalPlus applications and AI or Python-based tools to deliver measurable ROI.
  • •Analyze production data to improve yield, quality, reliability, throughput, and operational efficiency, and communicate findings to customers.
  • •Maintain deep technical knowledge of OptimalPlus software to support customer needs and drive value adoption.
  • •Own issue resolution and serve as the primary technical contact for assigned customer accounts, including escalation management.
  • •Collaborate with Product Management, Business Development, Customer Success, and Account Management to support account expansion; provide on-site support and ROI reporting.

Pay and Benefits

Perks:Health InsurancePaid ParentalPaid Leave

Key Requirements

  • •Experience applying technical or data-driven solutions in a manufacturing, engineering, or software environment.
  • •Working knowledge of manufacturing performance metrics such as yield, quality, reliability, genealogy, or throughput.
  • •Ability to analyze production data and translate findings into customer-ready insights and recommendations.
  • •Experience working directly with customers in a technical, support, or consulting capacity.
  • •Willingness to provide on-site customer support and engage in regular customer meetings as needed.
Experience:ManufacturingEngineeringSoftwareHigh-volume manufacturingSemiconductorElectronicsManufacturing analytics
Skills:Customer collaborationStructured problem-solvingCommunicationOwnershipAdaptability
Tech Stack:OptimalPlusAIPythonData analytics

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn