Harvey

3 months ago

Senior Solutions Architect, EMEA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Senior Solutions Architect for Harvey bridges product and client teams, explaining technical capabilities, addressing security and architecture questions, configuring customer accounts (SSO and authentication), designing solutions, and driving upsell opportunities for SKUs and API offerings in a high-growth, regulated enterprise environment.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Collaborate closely with the Go To Market and Customer Success teams to articulate the technical capabilities and benefits of Harvey to prospective and existing clients.
•Address and resolve customer queries related to security, architecture, AI technology, and platform integration.
•Lead the setup and configuration of customer accounts, including Single Sign-On (SSO) and other authentication mechanisms.
•Work directly with customers to understand their requirements, design solutions, and ensure successful deployment of the Harvey platform.
•Assist in the identification and pursuit of upsell opportunities, particularly around additional SKUs and API capabilities.

Key Requirements

•Proven experience working with enterprise customers, including navigating complex buying cycles and aligning with multiple stakeholders across legal, IT, and executive teams.
•Strong technical acumen and the ability to explain concepts like LLM behavior, security architecture, and API integrations to both technical and non-technical audiences.
•Excellent communication skills with a talent for translating between customer needs and internal teams, including Product and Engineering.
•Demonstrated ability to work through ambiguity, prioritize effectively, and champion customer outcomes in fast-changing environments.
•Curiosity about generative AI and excitement to learn about emerging technologies and how they apply in highly regulated industries.

Experience:Enterprise softwareAI platformLegal tech

Skills:LLMAPIsSSOSecurityAuthenticationCommunicationCustomer engagement

Languages:English

Tech Stack:LLMAPIsSSOSecurityAuthenticationCloudHarvey platform

Company Brief

Harvey

Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2022

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Harvey

3 months ago

Senior Solutions Architect, EMEA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Collaborate closely with the Go To Market and Customer Success teams to articulate the technical capabilities and benefits of Harvey to prospective and existing clients.
•Address and resolve customer queries related to security, architecture, AI technology, and platform integration.
•Lead the setup and configuration of customer accounts, including Single Sign-On (SSO) and other authentication mechanisms.
•Work directly with customers to understand their requirements, design solutions, and ensure successful deployment of the Harvey platform.
•Assist in the identification and pursuit of upsell opportunities, particularly around additional SKUs and API capabilities.

Key Requirements

•Proven experience working with enterprise customers, including navigating complex buying cycles and aligning with multiple stakeholders across legal, IT, and executive teams.
•Strong technical acumen and the ability to explain concepts like LLM behavior, security architecture, and API integrations to both technical and non-technical audiences.
•Excellent communication skills with a talent for translating between customer needs and internal teams, including Product and Engineering.
•Demonstrated ability to work through ambiguity, prioritize effectively, and champion customer outcomes in fast-changing environments.
•Curiosity about generative AI and excitement to learn about emerging technologies and how they apply in highly regulated industries.

Experience:Enterprise softwareAI platformLegal tech

Skills:LLMAPIsSSOSecurityAuthenticationCommunicationCustomer engagement

Languages:English

Tech Stack:LLMAPIsSSOSecurityAuthenticationCloudHarvey platform

Company Brief

Harvey

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2022

Glassdoor: 4.1

Website LinkedIn Glassdoor