Customer Engineer - Northern Ireland (C1)

Applied Materials
England, Derry
Workplace: OnsiteFull timeFunction: Healthcare (Clinical, Medical, Wellness)Experience: 2-4 yearsEducation: associatesSkills: ["Customer focus","Problem-solving","Ownership","Interpersonal communication","Teamwork"]

Serve as a direct liaison with semiconductor equipment customers by installing, maintaining, and upgrading systems. Use digital analytics and diagnostic techniques to troubleshoot and resolve technical issues, performing preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Track uptime and parts failure frequency, coordinate escalation support with other engineers and suppliers, and assume responsibility for complete customer satisfaction while following safety procedures in a 12/7 shift environment.

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Applied Materials
Applied Materials
22 hours ago

Customer Engineer - Northern Ireland (C1)

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Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a direct liaison with semiconductor equipment customers by installing, maintaining, and upgrading systems. Use digital analytics and diagnostic techniques to troubleshoot and resolve technical issues, performing preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Track uptime and parts failure frequency, coordinate escalation support with other engineers and suppliers, and assume responsibility for complete customer satisfaction while following safety procedures in a 12/7 shift environment.
Location: England, Derry
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade semiconductor equipment as the direct customer liaison.
  • •Conduct preventative and corrective maintenance and perform quality repairs on equipment systems.
  • •Diagnose and resolve technical problems, including identifying process, software, or hardware-related system issues.
  • •Track uptime and parts failure frequency and verify operational quality.
  • •Coordinate communication and escalation with other engineers and suppliers, and assume responsibility for complete customer satisfaction while complying with safety procedures.
Travel: Medium travel

Pay and Benefits

Perks:Private MedicalEquityPensionPaid LeaveLearning BudgetRelocation

Key Requirements

  • •Associate’s Degree in Engineering or a relevant field of study.
  • •2-4 years of relevant experience, desirable.
  • •Team player who can take full ownership and work independently.
  • •Problem-solving ability to analyze straightforward technical situations using judgement and precedents.
  • •Ability to explain complex information to others in straightforward situations.
Experience:2-4 years
Education:Associate's
Skills:Customer focusProblem-solvingOwnershipInterpersonal communicationTeamwork
Tech Stack:Digital analyticsTroubleshooting

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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