Senior Manager IT INT

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Lead a global follow-the-sun application support organization, combining operational support with development responsibilities for mission-critical supply chain logistics platforms. Drive stability, uptime, and SLA performance through rigorous incident, problem, and change management, training, and automation/AI-enabled process improvements. Partner with business and IT in a matrixed environment (including vendors) to deliver enhancements, integrations, and large programs with predictable agile execution.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Run global support operations to meet SLAs, improve uptime, and manage incident/problem/change with end-to-end restoration.
•Lead, coach, and develop managers and teams; set expectations and performance standards.
•Own support strategy and roadmaps, aligning priorities to business outcomes and long-term platform health.
•Drive continuous improvement using metrics, automation/AI, and process standardization; manage budgets/resources.
•Provide technical/architectural oversight and deliver enhancements, integrations, and large-scale programs with predictable agile execution.

Key Requirements

•Bachelor’s degree in IT/Computer Science (or equivalent experience).
•14+ years of relevant experience, including IT management and leading teams.
•Preferred: relevant IT certification(s).
•Proven ability to lead and motivate teams.
•Prefer experience in SAP SCM.

Experience:14+ years

Education:Bachelor's in Information Technology, Computer Science (or related field)

Skills:LeadershipCoachingDecision-makingCommunicationProblem-solving

Tech Stack:SAP SCMAIAgileScrumIncident managementProblem managementChange managementSLA

Company Brief

Tyson Foods

Industry: Food Production

Website

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Tyson Foods

2 months ago

Senior Manager IT INT

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Run global support operations to meet SLAs, improve uptime, and manage incident/problem/change with end-to-end restoration.
•Lead, coach, and develop managers and teams; set expectations and performance standards.
•Own support strategy and roadmaps, aligning priorities to business outcomes and long-term platform health.
•Drive continuous improvement using metrics, automation/AI, and process standardization; manage budgets/resources.
•Provide technical/architectural oversight and deliver enhancements, integrations, and large-scale programs with predictable agile execution.

Key Requirements

•Bachelor’s degree in IT/Computer Science (or equivalent experience).
•14+ years of relevant experience, including IT management and leading teams.
•Preferred: relevant IT certification(s).
•Proven ability to lead and motivate teams.
•Prefer experience in SAP SCM.

Experience:14+ years

Education:Bachelor's in Information Technology, Computer Science (or related field)

Skills:LeadershipCoachingDecision-makingCommunicationProblem-solving

Tech Stack:SAP SCMAIAgileScrumIncident managementProblem managementChange managementSLA

Company Brief

Tyson Foods

Industry: Food Production

Website