Branch Manager District Branch - Hang Seng Bank (HK) (Mongkok, Kowloon, HK)

HSBC
Hong Kong
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Leadership","Problem solving","Team management","Stakeholder management"]

Lead and develop a District Branch within Hang Seng Bank’s Retail Distribution network to achieve business objectives, ensure excellent customer experience, maintain regulatory compliance, manage risk, and collaborate with the branch team and local market to deliver the branch plan and drive sales and service across channels.

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FursaFursa
HSBC
HSBC
6 months ago

Branch Manager District Branch - Hang Seng Bank (HK) (Mongkok, Kowloon, HK)

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead and develop a District Branch within Hang Seng Bank’s Retail Distribution network to achieve business objectives, ensure excellent customer experience, maintain regulatory compliance, manage risk, and collaborate with the branch team and local market to deliver the branch plan and drive sales and service across channels.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Leading, developing and managing District Branch to ensure achievement of the business objectives.
  • •Ensure delivery of a consistently excellent customer experience and encourage customer migration to alternative channels.
  • •Ensure strict alignment to global standards; operate with the highest standards that meet all regulatory requirements and ensure that the front line employees act as the first line of defense by having the right conversations with customers.
  • •Accountable for minimizing risk and maximising operational efficiency.
  • •Deliver the branch plan including leads/sales prospect management and overall customer experience.

Key Requirements

  • •University graduate is preferred.
  • •Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferred.
  • •Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations.
  • •Proven banking experience, with solid leadership and people management experience.
  • •Proficiency in both English and Chinese.
Experience:BankingRetail banking
Education:Bachelor's
Skills:CommunicationLeadershipProblem solvingTeam managementStakeholder management
Certifications:ARWPCRWPHKIB
Languages:EnglishChinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn