Zendesk

1 month ago

Senior Commercial Account Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

As a Senior Commercial Account Executive on Zendesk's Japanese team, you will lead strategic enterprise SaaS sales to CXO-level prospects, develop multi-year account plans, and shape go-to-market strategies in collaboration with channels, alliances, and the Solution Architecture team. You will hunt new opportunities, expand existing accounts, nurture executive relationships, and drive complex deals to close while influencing product direction through customer feedback.

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Sr. Manager level

Key Responsibilities

•Lead and develop a subset of our Commercial accounts
•Create direct new business and expansion opportunities
•Collaboratively develop specific GTM strategy and plan with larger Zendesk team
•Develop detailed multi year account strategy and objectives aligned to a quarterly execution plan
•Develop and nurture CXO relationships at assigned accounts

Key Requirements

•5+ years of Enterprise SaaS selling experience; CX experience strongly preferred
•Successful track record acquiring direct new business sales, extensive experience selling into the Japan market
•Experience selling to VP and C-level executives at Mid Market/Commercial segment
•Experience managing and closing complex sales cycles using solution selling techniques
•Consistent delivery and over-achieving against targets

Experience:5+ yearsEnterprise SaaSSaaSJapan

Skills:CommunicationPresentationRelationship buildingNegotiationLeadership

Company Brief

Zendesk

Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Zendesk

1 month ago

Senior Commercial Account Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Sr. Manager level

Key Responsibilities

•Lead and develop a subset of our Commercial accounts
•Create direct new business and expansion opportunities
•Collaboratively develop specific GTM strategy and plan with larger Zendesk team
•Develop detailed multi year account strategy and objectives aligned to a quarterly execution plan
•Develop and nurture CXO relationships at assigned accounts

Key Requirements

•5+ years of Enterprise SaaS selling experience; CX experience strongly preferred
•Successful track record acquiring direct new business sales, extensive experience selling into the Japan market
•Experience selling to VP and C-level executives at Mid Market/Commercial segment
•Experience managing and closing complex sales cycles using solution selling techniques
•Consistent delivery and over-achieving against targets

Experience:5+ yearsEnterprise SaaSSaaSJapan

Skills:CommunicationPresentationRelationship buildingNegotiationLeadership

Company Brief

Zendesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor