Senior Commercial Account Executive

Zendesk
Tokyo
Workplace: HybridFull timeFunction: SalesExperience: 5+ yearsSkills: ["Communication","Presentation","Relationship building","Negotiation","Leadership"]

As a Senior Commercial Account Executive on Zendesk's Japanese team, you will lead strategic enterprise SaaS sales to CXO-level prospects, develop multi-year account plans, and shape go-to-market strategies in collaboration with channels, alliances, and the Solution Architecture team. You will hunt new opportunities, expand existing accounts, nurture executive relationships, and drive complex deals to close while influencing product direction through customer feedback.

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FursaFursa
Zendesk
Zendesk
3 months ago

Senior Commercial Account Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 days agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

As a Senior Commercial Account Executive on Zendesk's Japanese team, you will lead strategic enterprise SaaS sales to CXO-level prospects, develop multi-year account plans, and shape go-to-market strategies in collaboration with channels, alliances, and the Solution Architecture team. You will hunt new opportunities, expand existing accounts, nurture executive relationships, and drive complex deals to close while influencing product direction through customer feedback.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead and develop a subset of our Commercial accounts
  • •Create direct new business and expansion opportunities
  • •Collaboratively develop specific GTM strategy and plan with larger Zendesk team
  • •Develop detailed multi year account strategy and objectives aligned to a quarterly execution plan
  • •Develop and nurture CXO relationships at assigned accounts

Key Requirements

  • •5+ years of Enterprise SaaS selling experience; CX experience strongly preferred
  • •Successful track record acquiring direct new business sales, extensive experience selling into the Japan market
  • •Experience selling to VP and C-level executives at Mid Market/Commercial segment
  • •Experience managing and closing complex sales cycles using solution selling techniques
  • •Consistent delivery and over-achieving against targets
Experience:5+ yearsEnterprise SaaSSaaSJapan
Skills:CommunicationPresentationRelationship buildingNegotiationLeadership

Company Brief

Zendesk
Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: Private Equity Backed
Headquarters: San Francisco, United States
Founded: 2007
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Glassdoor: 4.0
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