Software Engineer II

Honeywell
Singapore
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Analytical","Problem-solving","Independent work","Attention to detail","Collaboration"]

Support the availability and performance of Honeywell’s Forge cloud-based connected building services by monitoring applications, analyzing service cases, and coordinating with Field Service Professionals to restore service. Troubleshoot connectivity and performance issues, track them through resolution, and escalate when needed. Use Forge data to spot opportunities and provide structured feedback to back-end teams to improve the platform and overall customer experience.

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Honeywell
Honeywell
2 days ago

Software Engineer II

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Last checked: 2 hours agoStatus: Live

Job Summary

Support the availability and performance of Honeywell’s Forge cloud-based connected building services by monitoring applications, analyzing service cases, and coordinating with Field Service Professionals to restore service. Troubleshoot connectivity and performance issues, track them through resolution, and escalate when needed. Use Forge data to spot opportunities and provide structured feedback to back-end teams to improve the platform and overall customer experience.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Monitor Forge cloud applications remotely for system health, connectivity, and service performance.
  • •Triage and analyze Forge-generated service cases; determine next actions and collaborate with Field Service Professionals to resolve issues.
  • •Use Forge data to identify potential spot opportunities and provide actionable insights to Field Service Professionals.
  • •Investigate connectivity and performance issues, track through resolution, and escalate when required.
  • •Provide structured feedback to back-end development teams and maintain operational records to support service-level performance.

Key Requirements

  • •Diploma or bachelor’s degree in Electrical, Electronics, Instrumentation, Controls Engineering, or a related technical discipline.
  • •3+ years of software engineering experience focused on monitoring and troubleshooting cloud-based applications.
  • •Working knowledge of a major cloud platform (AWS, Microsoft Azure, or Google Cloud) and cloud-monitoring tools/practices.
  • •Experience collaborating with field service teams or comparable operational groups.
  • •Experience using logging, alerting, and incident-management systems for timely issue resolution.
Experience:3+ yearsCloud computingConnected buildingsBuilding management systemsHVACField services
Education:Bachelor's in Electrical, Electronics, Instrumentation, Controls Engineering (or related technical discipline)
Skills:AnalyticalProblem-solvingIndependent workAttention to detailCollaboration
Tech Stack:ForgeAWSMicrosoft AzureGoogle CloudCloud monitoringLoggingAlertingIncident-managementBuilding Management SystemsHVACCybersecurity

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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Glassdoor: 3.8
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