Operations Leader - Full Time (Durham, NC, US, 27713)

Sephora
Durham
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: Business OperationsExperience: 2+ yearsSkills: ["Communication","Interpersonal skills","Problem-solving","Organizational skills","Time management"]

Lead day-to-day store operations to drive operational excellence and an exceptional client experience. You’ll oversee inventory management, replenishment, and order fulfillment, lead visual merchandising and store maintenance, and help achieve store goals. Coach and develop your team on operational processes, selling behaviors, performance metrics, and Sephora initiatives, while supporting an inclusive, standards-driven store culture and maintaining safety and policy compliance.

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FursaFursa
Sephora
Sephora
5 hours ago

Operations Leader - Full Time (Durham, NC, US, 27713)

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead day-to-day store operations to drive operational excellence and an exceptional client experience. You’ll oversee inventory management, replenishment, and order fulfillment, lead visual merchandising and store maintenance, and help achieve store goals. Coach and develop your team on operational processes, selling behaviors, performance metrics, and Sephora initiatives, while supporting an inclusive, standards-driven store culture and maintaining safety and policy compliance.
Location: Durham
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee inventory management, replenishment, and order fulfillment while meeting operational standards.
  • •Lead visual merchandising, promotional events, and store maintenance to uphold brand presentation and drive sales.
  • •Partner with the team to support client experience and contribute to achieving store goals.
  • •Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
  • •Follow company policies to help create a safe, enjoyable shopping experience while fostering inclusivity and teamwork.

Pay and Benefits

Salary: USD 24 - 27.5 hourly

Key Requirements

  • •Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
  • •Proven ability to lead, coach, and develop teams to achieve goals.
  • •Strong attention to detail with excellent problem-solving and organizational skills.
  • •Effective time management and ability to prioritize in a dynamic environment.
  • •Excellent communication and interpersonal skills; physically able to lift and carry up to 50 pounds as needed.
Experience:2+ yearsRetail operationsHospitality
Skills:CommunicationInterpersonal skillsProblem-solvingOrganizational skillsTime management

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn