Mitarbeiter (all genders) Teilzeit 15h in Hannover

Zalando
Hannover
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Skills: ["Customer service","Teamwork","Communication","Positive attitude"]

Be part of Zalando’s Fashion Service team in the outlet store, creating an in-store shopping experience customers enjoy. You welcome customers, support them with a positive attitude, maintain store readiness on the floor and fitting rooms, and handle checkout efficiently. You also process returns and complaints and ensure every visit ends with a great impression aligned with Zalando’s sustainability goals.

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Zalando
Zalando
1 month ago

Mitarbeiter (all genders) Teilzeit 15h in Hannover

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Be part of Zalando’s Fashion Service team in the outlet store, creating an in-store shopping experience customers enjoy. You welcome customers, support them with a positive attitude, maintain store readiness on the floor and fitting rooms, and handle checkout efficiently. You also process returns and complaints and ensure every visit ends with a great impression aligned with Zalando’s sustainability goals.
Location: Hannover
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Welcome customers with a smile and helpful, positive attitude.
  • •Ensure customers find a well-sorted, attractive store on the sales floor and in fitting rooms.
  • •Handle all cashier transactions professionally and efficiently.
  • •Process complaints and manage returns quickly.
  • •Represent Zalando values and contribute to the goal of making the world more sustainable.

Pay and Benefits

Perks:Paid LeaveCoachingEquityDiscounts

Key Requirements

  • •Experience in retail or working with customers is helpful, but not required.
  • •Fluency in German and an upbeat, approachable attitude.
  • •Strong teamwork mindset and willingness to support colleagues.
  • •Take responsibility for store readiness on the sales floor and in fitting rooms.
  • •Professional handling of checkout, including efficient cashier processes.
Experience:RetailCustomer service
Skills:Customer serviceTeamworkCommunicationPositive attitude
Languages:German

Company Brief

Zalando
Zalando operates a leading European online marketplace for fashion and lifestyle products, offering clothing, shoes and accessories from international brands and local labels, plus logistics and marketing services to partner brands and retailers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2008
WebsiteLinkedIn