Inside Sales Representative (Albany, NY, US, 12211)

Build and maintain customer relationships by answering inquiries, understanding products and production capabilities, and preparing accurate quotations, proposals, and bid responses. Collaborate with outside sales and internal teams to exceed customer expectations, pursue new business opportunities through prospecting and lead generation, and follow up on quotes to maximize conversions. Manage customer records and pipeline information in a CRM system and support sales forecasting through customer engagement and market demand insights.