CSR/Teller - Paris, KY - Part Time

Fifth Third Bancorp
Paris
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer focus","Confidentiality","Ethical behavior","Sound judgment","Problem resolution"]

Provide excellent customer service in a retail banking environment, listening to customer needs, answering questions, and guiding customers to the right bank partners for consultative conversations. Handle consumer and business issues with professionalism, maintain confidentiality, follow policies and procedures, and support daily office operations including cash handling, balancing records, and keeping up with retail procedures. Ensure risk accountability by escalating concerns and making decisions within established guidelines.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

CSR/Teller - Paris, KY - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Provide excellent customer service in a retail banking environment, listening to customer needs, answering questions, and guiding customers to the right bank partners for consultative conversations. Handle consumer and business issues with professionalism, maintain confidentiality, follow policies and procedures, and support daily office operations including cash handling, balancing records, and keeping up with retail procedures. Ensure risk accountability by escalating concerns and making decisions within established guidelines.
Location: Paris
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide customer service by listening to needs, asking questions, and guiding customers to where their financial needs can be met.
  • •Follow up on customer questions, find solutions to address issues, and respond timely to correspondence.
  • •Perform daily office responsibilities with the platform team to maintain efficient office operations.
  • •Handle consumer and business customer problems professionally and direct complex issues to appropriate leadership.
  • •Conduct consultative referrals to bankers and business partners and track referrals using required tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Comfort interacting confidently and comfortably with the public.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Ability to take initiative and demonstrate sound judgment in problem resolution.
Education:High School
Skills:Customer focusConfidentialityEthical behaviorSound judgmentProblem resolution

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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