Operations Leader - Full Time (New York, NY, US, 10017)

Sephora
New York
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: Business OperationsExperience: 2+ yearsSkills: ["Leadership","Coaching","Problem-solving","Organizational skills","Communication"]

Lead store operations to drive operational excellence and an exceptional client experience. Oversee inventory management, replenishment, order fulfillment, and operational standards while supporting brand presentation through visual merchandising, promotions, and store maintenance. Partner with the team to achieve store goals and coach team members on operational processes, selling behaviors, performance metrics, and company initiatives. Promote an inclusive, collaborative culture and uphold Sephora policies and standards.

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FursaFursa
Sephora
Sephora
2 days ago

Operations Leader - Full Time (New York, NY, US, 10017)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead store operations to drive operational excellence and an exceptional client experience. Oversee inventory management, replenishment, order fulfillment, and operational standards while supporting brand presentation through visual merchandising, promotions, and store maintenance. Partner with the team to achieve store goals and coach team members on operational processes, selling behaviors, performance metrics, and company initiatives. Promote an inclusive, collaborative culture and uphold Sephora policies and standards.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee inventory management, replenishment, and order fulfillment to ensure operational standards are met.
  • •Lead visual merchandising, promotional events, and store maintenance to uphold brand presentation and drive sales.
  • •Partner with the team to deliver exceptional client service and contribute to achieving store goals.
  • •Coach and develop team members on operational processes, selling behaviors, performance metrics, and company initiatives.
  • •Promote an inclusive, open culture and uphold company policies for a safe, enjoyable shopping experience.

Pay and Benefits

Salary: USD 28 - 32 hourly
Perks:Health Insurance

Key Requirements

  • •2+ years of leadership experience in a similar role, preferably in retail operations or hospitality.
  • •Proven ability to lead, coach, and develop teams to achieve goals.
  • •Strong attention to detail with excellent problem-solving and organizational skills.
  • •Effective time management and ability to prioritize in a dynamic environment.
  • •Excellent communication and interpersonal skills.
Experience:2+ yearsRetailHospitality
Skills:LeadershipCoachingProblem-solvingOrganizational skillsCommunication

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn