Operations Supervisor

Coco Robotics
Los Angeles
Workplace: OnsiteFull timeUSD 24 - 26 hourlyFunction: Business OperationsSkills: ["Communication","Leadership","Project management","Analytical thinking","Problem-solving"]

Lead day-to-day operations for the Los Angeles market, overseeing fleet deployment, maintenance workflows, and data-driven process improvements. Collaborate with engineering, product, and city leadership to keep Coco moving and growing; supervise field teams, and occasionally contribute hands-on maintenance to stay grounded in daily operations.

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Coco Robotics
Coco Robotics
3 months ago

Operations Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead day-to-day operations for the Los Angeles market, overseeing fleet deployment, maintenance workflows, and data-driven process improvements. Collaborate with engineering, product, and city leadership to keep Coco moving and growing; supervise field teams, and occasionally contribute hands-on maintenance to stay grounded in daily operations.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •City Operations & Routing: Partner with the City GM to design and optimize routes for new operating zones. Use real-time data to adjust plans and maintain fleet availability targets.
  • •Field Supervision & Compliance: Lead, coach, and dispatch our field associates, drivers, and mechanics. Ensure all on-street activity meets Coco’s safety, quality, and service-level standards.
  • •Maintenance Triage & Escalation: Oversee creation and prioritization of work orders for damaged robots/vehicles. Ensure technicians follow SOPs, validate work meets internal quality standards, and escalate critical issues to the MRO team.
  • •Data-Driven Process Improvement: Analyze large data sets (fleet telemetry, repair logs, replenishment metrics) to identify inefficiencies. Build new operational playbooks and refine existing ones to scale with growth.
  • •Cross-Functional Collaboration: Serve as the “voice of the field” in engineering and product stand-ups. Surface system bugs, suggest feature enhancements, and validate fixes on-street.

Pay and Benefits

Salary: USD 24 - 26 hourly

Key Requirements

  • •Experience supervising field operations and coordinating cross-functional teams in a logistics or delivery environment.
  • •Strong analytical skills with ability to analyze large data sets (fleet telemetry, repair logs, replenishment metrics) and build scalable processes.
  • •Proven ability to design and implement operational playbooks and drive process improvements.
  • •Wamiliarity with maintenance workflows and hands-on problem-solving; ability to assist with basic repairs as needed.
  • •Excellent collaboration skills to partner with engineering, product, and city leadership and communicate field needs clearly.
Experience:LogisticsDeliveryMicromobility
Skills:CommunicationLeadershipProject managementAnalytical thinkingProblem-solving

Company Brief

Coco Robotics
Coco Robotics (Cyan Robotics Inc.) builds and operates compact, electric last-mile delivery robots for urban food and goods delivery, partnering with platforms and merchants to provide zero-emission, sidewalk-based autonomous deliveries.
Industry: Last Mile Delivery
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series B
Headquarters: Santa Monica, United States
Founded: 2020
Glassdoor
Glassdoor: 3.7
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