Openlane

8 hours ago

Account Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Manage and elevate relationships with major dealer accounts, using daily account-usage data to make funding determinations and resolve issues. Communicate current account status to dealers, analyze account trends, and help mitigate risk. Operate in compliance with applicable laws and codes while promoting OPENLANE products and services to customers. Join the AFC team to streamline processes and partner across the organization.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Make funding determinations based on daily dealer account usage across multiple data points.
•Communicate current account status to dealers and provide resolutions to issues encountered.
•Approve or deny floorings based on an account’s business model or when risk is identified.
•Analyze account trends to mitigate risk.
•Promote OPENLANE businesses’ products and services and operate in compliance with applicable laws and codes.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLife Insurance

Key Requirements

•College degree or equivalent work experience.
•2–3 years of experience in customer service or account management.
•Experience in a collections role/environment.
•Familiarity with automotive and financial services industry concepts, procedures, and processes.
•Experience using customer relationship management (CRM) tools.

Experience:2-3 yearsAutomotiveFinancial servicesCustomer serviceCollections

Education:Bachelor's

Skills:Detail-orientedAdaptabilityOrganizationalCommunicationCompliance

Tech Stack:CRM

Company Brief

Openlane

Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.

Industry: Online Marketplaces

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Atlanta, United States

Founded: 1999

Website LinkedIn

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Openlane

8 hours ago

Account Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Make funding determinations based on daily dealer account usage across multiple data points.
•Communicate current account status to dealers and provide resolutions to issues encountered.
•Approve or deny floorings based on an account’s business model or when risk is identified.
•Analyze account trends to mitigate risk.
•Promote OPENLANE businesses’ products and services and operate in compliance with applicable laws and codes.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLife Insurance

Key Requirements

•College degree or equivalent work experience.
•2–3 years of experience in customer service or account management.
•Experience in a collections role/environment.
•Familiarity with automotive and financial services industry concepts, procedures, and processes.
•Experience using customer relationship management (CRM) tools.

Experience:2-3 yearsAutomotiveFinancial servicesCustomer serviceCollections

Education:Bachelor's

Skills:Detail-orientedAdaptabilityOrganizationalCommunicationCompliance

Tech Stack:CRM

Company Brief

Openlane

Industry: Online Marketplaces

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Atlanta, United States

Founded: 1999

Website LinkedIn