Senior Human Resource Associate, Shared Service Centre

Globalization Partners
India
Workplace: RemoteContractFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsSkills: ["Customer service","Communication","Problem-solving","Stakeholder management","Self-motivation"]

Support back-end HR, payroll, and legal service providers for international entities within a Regional Shared Service Centre. Own key employee life cycle processes including onboarding, data management, absence and visa renewals, transfers, and offboarding. Maintain accurate employee records and HR documentation, coordinate benefits administration, provide payroll data and support audits. Communicate with professionals and customers, follow SLAs/SOPs, and contribute to continuous improvement of HR processes across EMEA/APAC/AMER.

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FursaFursa
Globalization Partners
Globalization Partners
19 hours ago

Senior Human Resource Associate, Shared Service Centre

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Job Summary

Support back-end HR, payroll, and legal service providers for international entities within a Regional Shared Service Centre. Own key employee life cycle processes including onboarding, data management, absence and visa renewals, transfers, and offboarding. Maintain accurate employee records and HR documentation, coordinate benefits administration, provide payroll data and support audits. Communicate with professionals and customers, follow SLAs/SOPs, and contribute to continuous improvement of HR processes across EMEA/APAC/AMER.
Location: India
Workplace: Remote
Employment Type: Contract · 9 months
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support employee life cycle processes including onboarding, absence management, visa renewals, transfers, and offboarding
  • •Prepare and manage HR documentation such as employment contracts, amendments, HR policies, and employment certificates
  • •Maintain accurate employee records in the proprietary platform and process HR forms for new hires, status changes, and terminations
  • •Administer benefits on behalf of customers and professionals and coordinate with brokers/insurers
  • •Provide payroll data and support payroll administration, audits, and checks to ensure accurate payments

Pay and Benefits

Perks:Paid ParentalFlexible TimeSpending AccountsHealth InsuranceDentalVisionSabbatical

Key Requirements

  • •2-5 years of HR operations experience, ideally with Shared Services experience
  • •Detailed knowledge of HR procedures and policies
  • •Basic knowledge of labor legislation throughout the EMEA region
  • •Excellent customer service skills and ability to communicate clearly in written and verbal English
  • •Proficient with MS Office and able to adopt new AI features/tools in a fast-paced environment
Experience:2-5 yearsHR operationsShared ServicesEMEAAPACAMER
Skills:Customer serviceCommunicationProblem-solvingStakeholder managementSelf-motivation
Languages:English
Tech Stack:MS OfficeGeminiNotebook LM

Company Brief

Globalization Partners
Provides global Employer of Record (EOR) and international hiring services that enable companies to hire, onboard, and manage employees in 180+ countries without local entities, simplifying global expansion and compliance.
Industry: HR Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Boston, United States
Founded: 2012
WebsiteLinkedIn