Key Account Manager Italy - Bologna

Delivery Hero
Bologna
Workplace: HybridFull timeEUR 26,338 - 32,923 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Problem-solving","Analytical approach","Time management","Prioritization","Proactive"]

Own and grow relationships with top restaurant partners, serving as a trusted consultant to drive their success on Glovo. Use data-driven insights and cross-functional collaboration to improve onboarding, optimize menu and promotions, and maximize partner revenue performance. Maintain proactive communication, guide partners through goals and challenges, and deliver measurable growth through strategic planning and hands-on execution.

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Delivery Hero
Delivery Hero
17 hours ago

Key Account Manager Italy - Bologna

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Source: Company careers pageValidated by: Fursa AI
Last checked: 36 minutes agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Own and grow relationships with top restaurant partners, serving as a trusted consultant to drive their success on Glovo. Use data-driven insights and cross-functional collaboration to improve onboarding, optimize menu and promotions, and maximize partner revenue performance. Maintain proactive communication, guide partners through goals and challenges, and deliver measurable growth through strategic planning and hands-on execution.
Location: Bologna
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build, manage, and grow long-term relationships with restaurant partners through consistent, proactive communication.
  • •Understand partners’ goals and challenges and provide strategic guidance and support.
  • •Analyze data to drive operational excellence, growth, and profitability for partners and Glovo.
  • •Drive rapid revenue growth via promotions, marketing activations, and menu optimization.
  • •Own partner onboarding in the app (store setup through their first days), coordinating operations, marketing, and sales.

Pay and Benefits

Salary: EUR 26,338 - 32,923 annually
Perks:Health InsuranceRemote WorkParental LeaveChildcare

Key Requirements

  • •2+ years of experience in high-performance account management or business consultancy, preferably in FMCG, food-hospitality, or on-demand delivery.
  • •Bachelor’s degree in Business Administration, Marketing, or Industrial Engineering (or a similar field).
  • •Motivation to pursue ambitious goals with timely execution and a proven track record of exceeding KPIs.
  • •Problem-solving mindset with a data-driven, analytical approach based on details.
  • •Native-level Italian and proficiency in English.
Experience:FMCGFood-hospitalityOn-demand delivery
Education:Bachelor's in Business Administration, Marketing, Industrial Engineering
Skills:Problem-solvingAnalytical approachTime managementPrioritizationProactive
Languages:EnglishItalian
Tech Stack:Google suiteSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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