Senior Account Manager (Indonesia)

Wise
Singapore
Workplace: OnsiteFull timeSGD 11,900 - 18,900 monthlyFunction: Customer Success & Account ManagementSkills: ["Relationship building","Data-driven decision making","Stakeholder management","Cross-functional collaboration","Proactive execution"]

Own growth and churn-risk management for a portfolio of existing partners, predominantly in Indonesia. Build strong relationships with key banking and payments stakeholders, run QBRs, and act as a subject matter expert. Use a data-led approach to drive pipeline and revenue/volume growth, coordinate with internal teams across Wise Platform, and provide partner insights that shape product roadmaps and testimonials.

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FursaFursa
Wise
Wise
2 days ago

Senior Account Manager (Indonesia)

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Last checked: 18 hours agoStatus: Live

Job Summary

Own growth and churn-risk management for a portfolio of existing partners, predominantly in Indonesia. Build strong relationships with key banking and payments stakeholders, run QBRs, and act as a subject matter expert. Use a data-led approach to drive pipeline and revenue/volume growth, coordinate with internal teams across Wise Platform, and provide partner insights that shape product roadmaps and testimonials.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Drive growth with existing partners, identifying and executing opportunities across your portfolio while managing churn risk.
  • •Develop and manage comprehensive account plans, articulating growth strategies and attrition risk management.
  • •Establish partner relationships by understanding strategic objectives, priorities, and decision processes; lead QBRs as a subject matter expert.
  • •Use a data-led approach to influence decisions with internal and external stakeholders and provide consistent partner performance updates.
  • •Bring partner voice to influence Wise Platform product roadmaps, build partner testimonials, and work on regional or global account management improvement initiatives.

Pay and Benefits

Salary: SGD 11,900 - 18,900 monthly
Equity and Bonus:Equity

Key Requirements

  • •Demonstrated experience in an account management role managing payment solutions for large enterprises.
  • •Track record of successfully driving revenue growth from accounts in your portfolio.
  • •Experience with domestic and international payment schemes, ideally including correspondent banking (SWIFT).
  • •Knowledge of the commercial banking and financial services landscape in Indonesia and how cross-border payments work there.
  • •Ability to adapt quickly and lead high-growth commercial initiatives in a technical environment.
Skills:Relationship buildingData-driven decision makingStakeholder managementCross-functional collaborationProactive execution
Languages:EnglishBahasa Indonesia
Tech Stack:SWIFT

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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