Transition Specialist Advisor - ITSM

NTT
Plano
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Skills: ["Executive communication","Strategic planning","Risk management","Leadership","Mentoring"]

Implement and execute ITSM transition solutions sold to clients by bridging sales and technical delivery. Own and deliver master transition plans that manage cost, schedule, staffing, facilities, and service delivery processes. Lead large-scale, multi-site transition projects, coordinating third-party partners and managing extended transition teams while assessing and remediating high project risks and driving executive-level client interactions.

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FursaFursa
NTT
NTT
1 week ago

Transition Specialist Advisor - ITSM

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Last checked: 15 hours agoStatus: Live

Job Summary

Implement and execute ITSM transition solutions sold to clients by bridging sales and technical delivery. Own and deliver master transition plans that manage cost, schedule, staffing, facilities, and service delivery processes. Lead large-scale, multi-site transition projects, coordinating third-party partners and managing extended transition teams while assessing and remediating high project risks and driving executive-level client interactions.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Implement technical and business solutions delivered under NTT DATA sales engagements.
  • •Develop and manage master transition plans covering cost, schedule, staffing, facilities, and testing.
  • •Lead large-scale transition projects and manage extended transition teams, including cross-functional coordination.
  • •Manage third-party partner activities and execute service delivery process implementation.
  • •Assess, manage, and remediate high project risks while leading project teams and executive client interactions.
Travel: Medium travel

Key Requirements

  • •Typically manages several transition teams or projects, each with their own transition manager.
  • •Leads large-scale projects with multi-site coordination and implementation.
  • •Supports a majority of NTT DATA service and product lines and manages third-party partners across geographies.
  • •Brings advanced project management, including NTT DATA management and project financials.
  • •Understands and can assess, manage, and remediate high project risks while developing strategic plans.
Skills:Executive communicationStrategic planningRisk managementLeadershipMentoring
Tech Stack:ITILITSMService Management

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn