Client Advisor (Sydney, , AU)

Burberry
Sydney
Workplace: OnsiteFull timeFunction: SalesSkills: ["Confidence","Curiosity","Conviction","Care","Teamwork","Adaptability","Detail-oriented","Self-motivated","Communication","Presentation","Results-driven","Commercial mindset","Collaboration","Assertiveness"]

Build lasting client relationships and deliver an elevated luxury experience while driving sales and commercial KPIs. Inspire clients through storytelling and deep product, fashion, and styling expertise, guiding them through the full client journey from first impression to closing. Work by appointment to support clienteling, retention, and new client acquisition, while maintaining Burberry’s luxury standards across front and back of house and contributing to daily store operations.

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FursaFursa
Burberry
Burberry
3 days ago

Client Advisor (Sydney, , AU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Build lasting client relationships and deliver an elevated luxury experience while driving sales and commercial KPIs. Inspire clients through storytelling and deep product, fashion, and styling expertise, guiding them through the full client journey from first impression to closing. Work by appointment to support clienteling, retention, and new client acquisition, while maintaining Burberry’s luxury standards across front and back of house and contributing to daily store operations.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Meet and exceed individual and store sales/commercial KPIs through storytelling and passion for the Burberry brand.
  • •Provide luxury service by demonstrating expertise in product, fashion, and styling.
  • •Follow the client journey in-store to ensure a strong initial impression, discover the client, close the sale, and maintain the relationship.
  • •Perform clienteling activities including appointment-based personalised service, new client acquisition, and regular retention follow-up.
  • •Support daily store operations by maintaining luxury standards, visual standards, and assisting with inventory management, markdowns, and stockroom maintenance when required.

Key Requirements

  • •Proven track record of delivering sales and exceeding targets/KPIs.
  • •Previous experience in clienteling.
  • •Strong interest in fashion, art and culture.
  • •Strong product knowledge and understanding of store retail operations.
  • •Ability to work as part of a team; fluent in local language (English proficiency desirable).
Experience:RetailLuxuryFashionClienteling
Skills:ConfidenceCuriosityConvictionCareTeamworkAdaptabilityDetail-orientedSelf-motivatedCommunicationPresentationResults-drivenCommercial mindsetCollaborationAssertiveness
Languages:English

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn