Client Manager

U.S. Bancorp
United States
Workplace: HybridFull timeUSD 103,950 - 127,050Function: Customer Success & Account ManagementEducation: bachelorsSkills: ["Problem-solving","Communication","Interpersonal skills","Client relationship management","Risk mitigation"]

Develop and maintain relationships with Corporate Trust clients in partnership with business development officers, ensuring client value and service quality. Review and accept new client relationships per account acceptance policies, resolve client issues and disputes quickly, and mitigate business risks and operational challenges. Coordinate operational changes within the unit and may manage staffing, hiring, and training to meet revenue and new business goals.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 month ago

Client Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 days agoStatus: Live

Job Summary

Develop and maintain relationships with Corporate Trust clients in partnership with business development officers, ensuring client value and service quality. Review and accept new client relationships per account acceptance policies, resolve client issues and disputes quickly, and mitigate business risks and operational challenges. Coordinate operational changes within the unit and may manage staffing, hiring, and training to meet revenue and new business goals.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Develop and maintain Corporate Trust client relationships to manage client value for the organization.
  • •Review and accept new client relationships according to business line account acceptance policies and procedures.
  • •Provide quality service aligned to client needs, wants, and expectations, remaining responsive to internal and external clients.
  • •Identify business risks and operational challenges, then mitigate risk and enhance operating systems and processes.
  • •Coordinate development and implementation of operational changes; may meet revenue, new business, and expense goals and manage/train staff.

Pay and Benefits

Salary: USD 103,950 - 127,050
Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceParental LeaveRetirementPaid Holidays

Key Requirements

  • •Bachelor’s degree or equivalent work experience.
  • •Typically 5 to 7 years of relevant experience.
  • •Thorough knowledge of corporate trust and investment instruments.
  • •Thorough knowledge of account management, trust operations, project management, and legal regulations.
  • •Effective interpersonal, verbal, and written communication skills.
Experience:Corporate trustInvestment instrumentsAccount managementTrust operationsFinancial services
Education:Bachelor's
Skills:Problem-solvingCommunicationInterpersonal skillsClient relationship managementRisk mitigation

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
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