Team leader, Housekeeping - SIRO Porto Montenegro (Tivat, ME)

Kerzer International
Montenegro
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 2+ yearsSkills: ["Leadership","Training","Coaching","Teamwork","Communication"]

Lead housekeeping operations for SIRO Porto Montenegro, maintaining cleanliness and hygiene standards across guest rooms, suites, Private Homes, and arrival areas. Run pre-shift briefings, manage schedules and manning based on occupancy, inspect rooms daily (including VIP), and ensure proper use of cleaning agents and equipment. Train and coach housekeeping attendants to meet LQA standards, handle guest requests and complaints, track tasks using hotel systems, and report maintenance and safety issues.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Kerzer International
Kerzer International
13 hours ago

Team leader, Housekeeping - SIRO Porto Montenegro (Tivat, ME)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead housekeeping operations for SIRO Porto Montenegro, maintaining cleanliness and hygiene standards across guest rooms, suites, Private Homes, and arrival areas. Run pre-shift briefings, manage schedules and manning based on occupancy, inspect rooms daily (including VIP), and ensure proper use of cleaning agents and equipment. Train and coach housekeeping attendants to meet LQA standards, handle guest requests and complaints, track tasks using hotel systems, and report maintenance and safety issues.
Location: Montenegro
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Maintain and enforce housekeeping standards and procedures for guest rooms, suites, and Private Homes.
  • •Conduct daily briefings and implement the 5-minute pre-shift training program, keeping updates on guests and events.
  • •Prepare schedules and monitor occupancy and manning levels to ensure adequate staffing aligned to occupancy/forecast.
  • •Inspect guest rooms and suites daily (departures, arrivals, occupied, VIP) and ensure maintenance is reported and rectified.
  • •Train and coach housekeeping attendants for LQA compliance, provide support during busy periods, and resolve guest requests and complaints.

Key Requirements

  • •Diploma or certification in Hospitality Management or equivalent experience.
  • •Minimum 2 years of experience as a Team Leader in Housekeeping in a five-star hotel or similar establishment.
  • •Demonstrated skills as a Team Leader in Housekeeping.
  • •Proficient knowledge of housekeeping practices, including cleaning chemicals and safety protocols.
  • •Fluent in spoken and written English; proficiency in additional foreign languages is a plus.
Experience:2+ years
Skills:LeadershipTrainingCoachingTeamworkCommunication
Languages:English
Tech Stack:Hotel management software

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn