Creator Project Specialist - TikTok Shop - Germany (Third Party Associate)

TikTok
Munich
Workplace: OnsiteTemporaryFunction: Administration & Executive AssistanceSkills: ["Communication","Organizational skills","Community-focused mindset","Problem-solving","Proactive attitude"]

Support TikTok Shop creators by running creator community management for the German Creator Team—answering questions, sharing updates on campaigns and app features, and resolving creator issues through tickets. Create educational presentations and support brand-facing materials to enable creator-brand matchmaking. Host webinars and deliver live presentations, and use simple data deep-dives to produce creator-friendly product bestseller posters shared in community chats.

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FursaFursa
TikTok
TikTok
1 month ago

Creator Project Specialist - TikTok Shop - Germany (Third Party Associate)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Support TikTok Shop creators by running creator community management for the German Creator Team—answering questions, sharing updates on campaigns and app features, and resolving creator issues through tickets. Create educational presentations and support brand-facing materials to enable creator-brand matchmaking. Host webinars and deliver live presentations, and use simple data deep-dives to produce creator-friendly product bestseller posters shared in community chats.
Location: Munich
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Run creator community management by answering questions and keeping creators updated on new app features, sales campaign dates, and Brand Days.
  • •Create educational presentations to help creators produce high-quality content.
  • •Support brand-facing presentations to showcase brands to creators and facilitate matchmaking.
  • •Host online webinars and deliver live presentations to creators.
  • •Resolve creator issues raised via tickets and clarify platform violations while guiding creators toward compliant practices.

Key Requirements

  • •2+ years of experience in ecommerce, creator operations, project management, customer service, or a related field.
  • •Strong written and oral communication skills, including the ability to present and hold an audience during live webinars.
  • •A community-first, approachable mindset focused on building trusted relationships with creators.
  • •Solid organizational skills to manage updates, presentations, tickets, and campaigns reliably.
  • •Fluency in German and English, both written and spoken.
Experience:EcommerceCreator operationsProject managementCustomer service
Skills:CommunicationOrganizational skillsCommunity-focused mindsetProblem-solvingProactive attitude
Languages:GermanEnglish

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn