Manager, Technical Consulting

Salesforce
Bengaluru
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Leadership","Communication","Mentoring","Problem-solving","Conflict mediation"]

Lead Salesforce technical consulting for the Industries Cloud, managing, training, and mentoring a team of Technical Consultants/Architects while helping deliver customer solutions with minimal customization. Own people leadership and project oversight, serve as a trusted advisor and enterprise architecture/governance lead, and drive internal initiatives to grow the Industries practice. This role is partially billable and combines customer-facing solution design with AI-first development using Salesforce and modern tooling.

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FursaFursa
Salesforce
Salesforce
23 hours ago

Manager, Technical Consulting

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead Salesforce technical consulting for the Industries Cloud, managing, training, and mentoring a team of Technical Consultants/Architects while helping deliver customer solutions with minimal customization. Own people leadership and project oversight, serve as a trusted advisor and enterprise architecture/governance lead, and drive internal initiatives to grow the Industries practice. This role is partially billable and combines customer-facing solution design with AI-first development using Salesforce and modern tooling.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Manage up to 15 direct reports across Technical Consultants/Architects/Managers and balance team leadership with hands-on technical delivery.
  • •Deliver technical work on Industries projects at ~50% utilization using Industries Cloud solutions with minimal customization.
  • •Hire, train, and mentor technical consultants to convert solution architecture into high-quality implementations aligned with customer needs.
  • •Serve as a trusted advisor to clients, leading enterprise architecture and governance, workshops, and architectural roadmaps.
  • •Lead enterprise-level teams of developers to drive optimized client solutions and ensure CSAT and business outcomes, including proactive risk management and expectation management.

Key Requirements

  • •10+ years leading Salesforce technical consulting projects and working with individual contributors.
  • •5+ years of people management experience.
  • •Strong application design skills plus data, integration, and security architecture expertise.
  • •Expertise in Salesforce Industries Cloud and Sales/Service/Experience Cloud, and experience with Vlocity OmniStudio or related domain (e.g., finance).
  • •Must have integration architecture, platform security, identity & access management/integration security, data architecture & management, and Apex design patterns.
Experience:SalesforceCRMSaaSCustomer-facing consulting
Skills:LeadershipCommunicationMentoringProblem-solvingConflict mediation
Certifications:Salesforce Certification (Admin)Salesforce Certification (Developer)Salesforce Certification (Sales Cloud)Salesforce Certification (Service Cloud)Salesforce Certification (Application Architect)OmniStudio Developer/Consultant
Languages:English
Tech Stack:Salesforce Industries CloudSales CloudService CloudExperience CloudVlocity OmniStudioApexTriggersLightning FlowsLightningLWCHTMLCSSJavaScriptWeb ComponentsCursorClaudeGitHub CopilotIntegration architecturePlatform securityIdentity and access management

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor