Vercel

2 months ago

Developer Success Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

As a Developer Success Engineer, you’ll guide customers—from startups to enterprises—through onboarding, go-live readiness, and post-launch stabilization to accelerate adoption of Vercel. You’ll troubleshoot Next.js, serverless functions, and build pipelines, provide actionable guidance with empathy, and create scalable documentation and playbooks. You’ll collaborate with Sales, Support, and Product to unblock issues and drive product improvements, impacting thousands of developers.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Lead customers—from fast-paced startups to established enterprises—through defined technical motions that accelerate their adoption and launch on Vercel
•Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency
•Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations
•Identify and unblock opportunities for customer growth and expansion
•Author and maintain resources—including internal playbooks, external documentation, and knowledge base articles—that scale learnings across internal teams and customers

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHealth Insurance

Key Requirements

•3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role
•Strong knowledge of Next.js, React, and modern web performance best practices
•Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations
•Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity
•Strong communication skills—you can explain technical concepts clearly in writing, async channels, and live conversations

Experience:3+ yearsWeb developmentFrontendCustomer-facing

Skills:CommunicationEmpathyProblem-solvingCustomer-facingWriting

Languages:English

Tech Stack:Next.jsReactServerlessBuild pipelinesAPIsWeb performance

Company Brief

Vercel

Provides a frontend cloud platform and developer tools (including Next.js and v0) that simplify building, deploying, and scaling web and AI-native applications for developers and enterprises.

Industry: Cloud Computing

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series F

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.1

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Vercel

2 months ago

Developer Success Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Lead customers—from fast-paced startups to established enterprises—through defined technical motions that accelerate their adoption and launch on Vercel
•Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency
•Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations
•Identify and unblock opportunities for customer growth and expansion
•Author and maintain resources—including internal playbooks, external documentation, and knowledge base articles—that scale learnings across internal teams and customers

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHealth Insurance

Key Requirements

•3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role
•Strong knowledge of Next.js, React, and modern web performance best practices
•Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations
•Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity
•Strong communication skills—you can explain technical concepts clearly in writing, async channels, and live conversations

Experience:3+ yearsWeb developmentFrontendCustomer-facing

Skills:CommunicationEmpathyProblem-solvingCustomer-facingWriting

Languages:English

Tech Stack:Next.jsReactServerlessBuild pipelinesAPIsWeb performance

Company Brief

Vercel

Provides a frontend cloud platform and developer tools (including Next.js and v0) that simplify building, deploying, and scaling web and AI-native applications for developers and enterprises.

Industry: Cloud Computing

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series F

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.1

Website LinkedIn Glassdoor