Associate Director Engineering - SRE

HSBC
Mexico
Workplace: HybridFull timeFunction: DevOps, Cloud & InfrastructureSkills: ["Leadership","Mentoring","Collaboration","Problem-solving","Knowledge sharing"]

Lead reliability engineering for critical production environments, driving scalability, performance, and continuous improvement. Own incident troubleshooting and root-cause analysis, and architect secure, highly available infrastructure using cloud, containers, and orchestration. Advance SRE practices with SLIs/SLOs, error budgets, automation, and comprehensive monitoring/alerting. Improve CI/CD, deployment automation, and infrastructure-as-code, while mentoring engineers and embedding reliability across the SDLC.

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HSBC
HSBC
1 month ago

Associate Director Engineering - SRE

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Closed

Job Summary

Lead reliability engineering for critical production environments, driving scalability, performance, and continuous improvement. Own incident troubleshooting and root-cause analysis, and architect secure, highly available infrastructure using cloud, containers, and orchestration. Advance SRE practices with SLIs/SLOs, error budgets, automation, and comprehensive monitoring/alerting. Improve CI/CD, deployment automation, and infrastructure-as-code, while mentoring engineers and embedding reliability across the SDLC.
Location: Mexico
Workplace: Hybrid
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Director level

Key Responsibilities

  • •Lead incident troubleshooting and root cause analysis to ensure rapid resolution and long-term prevention.
  • •Architect and enhance secure, highly available infrastructure across cloud, containers, and orchestration platforms.
  • •Establish SRE measurement and automation practices, including SLIs/SLOs and error budgets.
  • •Advance observability, monitoring, logging, and alerting systems for reliable operations.
  • •Mentor engineers, lead on-call rotations, and improve incident response with blameless postmortems.

Pay and Benefits

Perks:Paid Leave

Key Requirements

  • •Lead complex troubleshooting and root cause analysis for incidents impacting production.
  • •Design and enhance scalable, highly available, and secure infrastructure using cloud, container, and orchestration technologies (e.g., AWS/GCP/Azure, Kubernetes, Docker).
  • •Define and measure SRE practices (SLIs/SLOs, error budgets) and automate operational processes to minimize toil.
  • •Develop and maintain monitoring, logging, and alerting systems using observability tools (e.g., Prometheus, Grafana, ELK, Datadog, Splunk).
  • •Drive deployment automation, CI/CD pipelines, infrastructure-as-code, and configuration management.
Experience:24x7 productionHigh availabilityMicroservicesDistributed systemsAIOps
Skills:LeadershipMentoringCollaborationProblem-solvingKnowledge sharing
Certifications:GCP Professional SREAWS DevOps EngineerCKACKAD
Tech Stack:AWSGCPAzureKubernetesDockerPrometheusGrafanaELKDatadogSplunkTerraformAnsibleHelmCI/CDInfrastructure-as-codeSLIsSLOs

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn