1 day ago

Fulfilment Operations Manager (French Speaker), FBT, TikTok Shop

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Own the day-to-day fulfillment operations for TikTok Shop in France, leading 3PL performance, capacity, and service delivery. Monitor customer experience and operational performance, building KPIs and SLAs while identifying cost and quality improvement opportunities. Partner cross-functionally to define business requirements and lead business cases and project management. Collaborate with systems teams to shape capability roadmaps and implement technology-driven solutions for efficient, scalable logistics.

Location: Paris

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage and control performance and capacity of external fulfilment logistics providers (3PL).
•Monitor and analyze customer experience and operation performance; maintain and develop KPIs and SLAs with 3PL.
•Conceptualize, design, and implement solutions to address supply chain and logistics challenges with focus on efficiency, speed, scale, and predictability.
•Collaborate cross-functionally to gather and define business requirements and tailor solutions to fulfilment operations needs.
•Create documented business cases, present to peers and leadership for approval, and provide ongoing project management; collaborate with systems teams on capability roadmaps and technology integrations.

Key Requirements

•Bachelor’s degree in Logistics, Operations, (Industrial/Mechanical) Engineering, Business Administration, or a related field.
•Professional fluency in English and proficiency in French to conduct business negotiations and stakeholder collaboration for French market operations.
•5 years of logistics operations experience and at least 3 years in e-fulfillment.
•Solid working experience and relationships with fulfillment service providers (3PL).
•Ability to work full-time onsite at the fulfilment center in Greater Paris.

Experience:E-commerceE-fulfillmentLogistics3PLFulfillment

Education:Bachelor's in Logistics, Operations, (Industrial/Mechanical) Engineering, Business Administration, or a related field

Skills:Operations leadershipProblem-solvingAnalytical thinkingRisk mitigationProject management

Languages:EnglishFrench

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

1 day ago

Fulfilment Operations Manager (French Speaker), FBT, TikTok Shop

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Paris

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage and control performance and capacity of external fulfilment logistics providers (3PL).
•Monitor and analyze customer experience and operation performance; maintain and develop KPIs and SLAs with 3PL.
•Conceptualize, design, and implement solutions to address supply chain and logistics challenges with focus on efficiency, speed, scale, and predictability.
•Collaborate cross-functionally to gather and define business requirements and tailor solutions to fulfilment operations needs.
•Create documented business cases, present to peers and leadership for approval, and provide ongoing project management; collaborate with systems teams on capability roadmaps and technology integrations.

Key Requirements

•Bachelor’s degree in Logistics, Operations, (Industrial/Mechanical) Engineering, Business Administration, or a related field.
•Professional fluency in English and proficiency in French to conduct business negotiations and stakeholder collaboration for French market operations.
•5 years of logistics operations experience and at least 3 years in e-fulfillment.
•Solid working experience and relationships with fulfillment service providers (3PL).
•Ability to work full-time onsite at the fulfilment center in Greater Paris.

Experience:E-commerceE-fulfillmentLogistics3PLFulfillment

Education:Bachelor's in Logistics, Operations, (Industrial/Mechanical) Engineering, Business Administration, or a related field

Skills:Operations leadershipProblem-solvingAnalytical thinkingRisk mitigationProject management

Languages:EnglishFrench

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn