Product Operation Manager (SMB) - Merchant Platform, TikTok Local Services

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Strategic thinking","Analytical skills","Cross-functional collaboration","Communication","Coordination"]

Own day-to-day product operations for the Local Services merchant platform, driving go-to-market strategies for merchant acquisition and order volume. Partner with product and regional BD teams to define merchant segmentation, recruitment targets, and plans. Use search and recommendation insights to incubate merchant-side products, while building data monitoring and performance evaluation to analyze competitiveness, identify issues, and refine operational strategies and optimizations.

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FursaFursa
TikTok
TikTok
1 month ago

Product Operation Manager (SMB) - Merchant Platform, TikTok Local Services

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Own day-to-day product operations for the Local Services merchant platform, driving go-to-market strategies for merchant acquisition and order volume. Partner with product and regional BD teams to define merchant segmentation, recruitment targets, and plans. Use search and recommendation insights to incubate merchant-side products, while building data monitoring and performance evaluation to analyze competitiveness, identify issues, and refine operational strategies and optimizations.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Develop operations and go-to-market strategies to drive merchant acquisition and order volume.
  • •Collaborate with product and regional BD teams on merchant operations, segmentation, and profiling; set recruitment targets and plans.
  • •Use product and market insights tools to define growth and recruitment targets and operational strategies to attract merchant engagement.
  • •Work with product and traffic teams to leverage search and recommendation mechanisms and build a merchant product incubation mechanism.
  • •Build data monitoring and performance evaluation for merchant and product operations; analyze results and refine strategies and optimizations.

Key Requirements

  • •Bachelor’s degree and at least 5 years of product operations experience in a global context.
  • •Fluency in English.
  • •More than 5 years of operation/product operation experience in local service, e-commerce, or O2O.
  • •Experience with merchant product and merchant operations, with strong strategic and analytical skills.
  • •Strong project management and cross-functional collaboration skills.
Experience:5+ yearsLocal serviceE-commerceO2O
Education:Bachelor's
Skills:Strategic thinkingAnalytical skillsCross-functional collaborationCommunicationCoordination
Languages:English

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn