Specialist - Sales and Service (Al Ain, Abu Dhabi, AE)

Support ADCB’s Business Banking team by handling client queries and complaints, completing transactions and service requests within turnaround times, and maintaining service quality. Use available data to educate clients on access options, drive channel migration, and identify cross-selling opportunities to deepen relationships and generate sales revenue. Coordinate internal reports and prepare memos, requests, and customer letters while ensuring adherence to policies and service standards.