Senior Solutions Engineer

Decagon
France
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4-6 yearsSkills: ["Interpersonal skills","Teamwork","Communication","Stakeholder management"]

Serve as a technical advisor for enterprise prospects and customers, driving value-based solutioning and integration of an AI-native conversational platform. Partner with Account Executives on pre-sales discovery and qualification, architect generative AI experiences, and build tailored demos for customer needs. Communicate complex technical concepts to C-level, business, and engineering stakeholders across enterprise ecosystems.

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Decagon
Decagon
1 month ago

Senior Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 minutes agoStatus: Live

Job Summary

Serve as a technical advisor for enterprise prospects and customers, driving value-based solutioning and integration of an AI-native conversational platform. Partner with Account Executives on pre-sales discovery and qualification, architect generative AI experiences, and build tailored demos for customer needs. Communicate complex technical concepts to C-level, business, and engineering stakeholders across enterprise ecosystems.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Advise enterprise prospects and customers on AI-powered solutioning and integration.
  • •Partner with Account Executives to discover and qualify solutions that drive strong customer ROI.
  • •Architect generative AI experiences for customer end users.
  • •Build custom demonstrations tailored to customer needs and value.
  • •Communicate complex technical concepts to diverse stakeholders, including C-level decision makers and engineering teams.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPensionParental Leave

Key Requirements

  • •4–6 years of customer-facing sales engineering (pre-sales) experience.
  • •Experience partnering with Account Executives to discover, qualify, and drive ROI-focused solutions.
  • •Ability to create and architect generative AI experiences for end users.
  • •Experience developing tailored demonstrations using the company’s platform.
  • •Clear communication of complex technical concepts to C-level decision makers, business users, and engineering stakeholders.
Experience:4-6 yearsAI sales engineering
Skills:Interpersonal skillsTeamworkCommunicationStakeholder management
Tech Stack:Generative AIAI agents

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
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