Billing & Collections Specialist

Dragos
United States
Workplace: RemoteFull timeUSD 83,000+Function: Data Analytics & Business IntelligenceSkills: ["Attention to detail","Organizational skills","Analytical thinking","Independent work","Cross-functional collaboration"]

Manage accounts receivable for complex customer invoicing, including recurring billing, contract amendments, and adjustments. Ensure billing data accuracy across pricing, quantities, taxes, and payment terms while monitoring and proactively collecting past-due balances. Own billing discrepancies and customer inquiries, coordinate cross-functionally to resolve issues, support month-end close and bad-debt analysis, and provide AR aging and collections trend reporting.

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FursaFursa
Dragos
Dragos
2 days ago

Billing & Collections Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 28 minutes agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Manage accounts receivable for complex customer invoicing, including recurring billing, contract amendments, and adjustments. Ensure billing data accuracy across pricing, quantities, taxes, and payment terms while monitoring and proactively collecting past-due balances. Own billing discrepancies and customer inquiries, coordinate cross-functionally to resolve issues, support month-end close and bad-debt analysis, and provide AR aging and collections trend reporting.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Prepare, review, and issue complex customer invoices, including recurring billing and contract amendments, ensuring accuracy with contractual terms.
  • •Ensure accuracy of billing data (pricing, quantities, taxes, and payment terms) and process invoices/adjustments in the accounting system.
  • •Monitor customer accounts for outstanding balances and past-due invoices; manage collections via proactive outreach and follow-up while maintaining customer relationships.
  • •Investigate billing discrepancies and resolve customer inquiries by coordinating cross-functionally with minimal supervision.
  • •Support month-end close for accounts receivable accuracy, including AR aging/collections trend reporting and bad debt analysis.

Pay and Benefits

Salary: USD 83,000
Equity and Bonus:Equity

Key Requirements

  • •5 years of Accounts Receivable experience with emphasis on invoicing and collections.
  • •Advanced experience with AR, billing, and collections processes, preferably in a SaaS/subscription environment.
  • •Strong MS Excel proficiency for reconciliations, reporting, and analysis.
  • •Strong attention to detail with low error-rate and sound organizational/analytical skills.
  • •Ability to independently manage timelines and resolve complex billing/collections issues while collaborating across internal teams.
Experience:SaaSSubscription-based
Skills:Attention to detailOrganizational skillsAnalytical thinkingIndependent workCross-functional collaboration
Tech Stack:NetSuiteSalesforceCertiniaConcurNavanAdobeMS Excel

Company Brief

Dragos
Provides industrial cybersecurity solutions protecting operational technology (OT) and industrial control systems (ICS) with threat detection, incident response, and asset visibility to secure critical infrastructure and manufacturing environments.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Washington, D.C., United States
Founded: 2016
WebsiteLinkedIn