Sales Associate I

Tapestry
Toronto
Workplace: OnsiteFull timeCAD 17.6 - 22 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Dealing with ambiguity","Drive for results","Learning on the fly"]

Deliver an elevated, personalized shopping experience for Coach customers while meeting personal and store sales goals. Build lasting client relationships through product expertise and fashion advice, drive revenue via cross-selling and upselling, and use mobile POS and clienteling tools to capture data and encourage repeat purchases. Support daily store operations including transactions, cash wrap, inventory processing, replenishment, visual merchandising, and asset protection, while maintaining a high-energy, service-focused floor presence.

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Tapestry
Tapestry
4 weeks ago

Sales Associate I

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Last checked: 4 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience for Coach customers while meeting personal and store sales goals. Build lasting client relationships through product expertise and fashion advice, drive revenue via cross-selling and upselling, and use mobile POS and clienteling tools to capture data and encourage repeat purchases. Support daily store operations including transactions, cash wrap, inventory processing, replenishment, visual merchandising, and asset protection, while maintaining a high-energy, service-focused floor presence.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to style and service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales through cross-selling, upselling, and tailored recommendations while meeting individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
  • •Support store operations including cash wrap, inventory processing, replenishment, visual merchandising, and efficient transaction handling.

Pay and Benefits

Salary: CAD 17.6 - 22 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience, ideally in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency using iPad/laptop and Mobile POS.
  • •Strong English proficiency.
  • •Ability to work in a fast-paced environment.
  • •Luxury retail background and social media savvy, including live-stream shopping/video demos and clienteling/data acquisition (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal savvyDealing with ambiguityDrive for resultsLearning on the fly
Languages:English
Tech Stack:POSIPadMobile POSSocial selling platformsShort-form videoLive-stream shoppingClienteling toolsWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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