Midis Group

5 days ago

Specialist - Renewals

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Support the renewal of software maintenance and subscription contracts by working closely with customers, the channel, and internal teams. Monitor upcoming support expirations, prepare vendor-policy renewal quotations 90 days in advance, and follow up to resolve renewal issues and close renewals on time. Collaborate with distributors and resellers, maintain accurate renewal records in CRM (including forecasts), and report weekly on expected revenue and high-risk opportunities while ensuring policy compliance.

Location: Beirut

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Monitor upcoming support expiration dates and proactively engage customers and the channel on renewals.
•Prepare and share renewal quotations based on vendor policies, 90 days in advance.
•Follow up with customers to identify and resolve renewal-related issues and drive timely renewal closure.
•Collaborate with distributors and resellers to track renewal progress, identify risks, and ensure renewals close on time.
•Maintain renewal opportunities in the CRM, including forecasts, and submit weekly reports on expected revenue and high-risk opportunities.

Key Requirements

•Bachelor’s degree in Business Administration or a related field.
•1–2 years of experience in sales support, inside sales, renewals, or commercial operations.
•Experience using CRM/ERP systems, preferably Salesforce.
•Strong attention to detail, organizational, and communication skills.
•Ensure compliance with vendor licensing policies and internal business processes.

Experience:1-2 years

Education:Bachelor's in Business Administration

Skills:Attention to detailOrganizational skillsCommunication

Tech Stack:CRMERPSalesforce

Company Brief

Midis Group

Midis Group is a technology distributor delivering value-added distribution, solutions, and services across the Middle East, Africa and CIS regions, partnering with global vendors to provide IT infrastructure, cybersecurity, cloud and software solutions via channel partners.

Industry: Wholesale & Distribution

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Website

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Midis Group

5 days ago

Specialist - Renewals

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Beirut

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Monitor upcoming support expiration dates and proactively engage customers and the channel on renewals.
•Prepare and share renewal quotations based on vendor policies, 90 days in advance.
•Follow up with customers to identify and resolve renewal-related issues and drive timely renewal closure.
•Collaborate with distributors and resellers to track renewal progress, identify risks, and ensure renewals close on time.
•Maintain renewal opportunities in the CRM, including forecasts, and submit weekly reports on expected revenue and high-risk opportunities.

Key Requirements

•Bachelor’s degree in Business Administration or a related field.
•1–2 years of experience in sales support, inside sales, renewals, or commercial operations.
•Experience using CRM/ERP systems, preferably Salesforce.
•Strong attention to detail, organizational, and communication skills.
•Ensure compliance with vendor licensing policies and internal business processes.

Experience:1-2 years

Education:Bachelor's in Business Administration

Skills:Attention to detailOrganizational skillsCommunication

Tech Stack:CRMERPSalesforce

Company Brief

Midis Group

Industry: Wholesale & Distribution

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Website