Sales Support Associate III

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide welcoming, efficient customer service at the cash wrap while supporting day-to-day store operations. Operate POS accurately, maintain cash wrap organization, and handle cash in compliance with policy. Help drive sales by suggesting add-on products and promoting gift cards, while supporting social media engagement. Receive and organize shipments, manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention and housekeeping standards.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide welcoming, efficient customer service at the cash wrap while supporting day-to-day store operations. Operate POS accurately, maintain cash wrap organization, and handle cash in compliance with policy. Help drive sales by suggesting add-on products and promoting gift cards, while supporting social media engagement. Receive and organize shipments, manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention and housekeeping standards.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients and provide personalized assistance as a brand ambassador, including support for social media engagement.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid PaternityPaid MaternityCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail service.
  • •Strong knowledge of fashion trends and marketplace competition.
  • •Ability to use cash register systems and basic computer tools, including iPad/laptop and Mobile POS.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadMobile POSInternetLaptop

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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