3 days ago

Fraud Analyst I-M-F 9:00-6:00 PM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Review and analyze fraud detection alerts to determine appropriate actions, including placing holds and opening cases. Communicate directly with customers, bank personnel, and offshore fraud partners via phone and chat to address fraud concerns and educate as needed. Process and decide fraud check dispute claims and escalate fraud activity when required. Partner with business units to understand alerted activity, support first-line defense, and ensure compliance with federal and state fraud-related laws and regulations.

Location: Cincinnati

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Entry level

Key Responsibilities

•Review, analyze, and decision fraud detection system alerts in accordance with fraud department policies and procedures.
•Communicate directly with customers and bank personnel to address fraud risk and concerns, including educating on fraud topics.
•Open and prep fraud cases and appropriately escalate fraud-related matters to supervisory staff.
•Handle fraud communications via phone calls and chat with customers, bank employees, and offshore fraud call service partners.
•Process and decide fraud check dispute claims, working alerts and dispute cases and supporting inbound inquiries.

Key Requirements

•1-3 years of experience in fraud, banking, investigative work, or a related field (preferred).
•Associate's degree or equivalent work experience.
•Strong analytical, problem-solving, multi-tasking, and conflict resolution skills.
•Strong oral and written communication skills for working with internal and external customers on fraud matters.
•Functional understanding of federal and state laws and regulations related to fraud, and bank fraud industry trends.

Experience:FraudBankingInvestigative work

Education:Associate's

Skills:AnalyticalProblem-solvingMulti-taskingConflict resolutionCommunication

Tech Stack:Microsoft Office Suite

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Fifth Third Bancorp

3 days ago

Fraud Analyst I-M-F 9:00-6:00 PM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Cincinnati

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Entry level

Key Responsibilities

•Review, analyze, and decision fraud detection system alerts in accordance with fraud department policies and procedures.
•Communicate directly with customers and bank personnel to address fraud risk and concerns, including educating on fraud topics.
•Open and prep fraud cases and appropriately escalate fraud-related matters to supervisory staff.
•Handle fraud communications via phone calls and chat with customers, bank employees, and offshore fraud call service partners.
•Process and decide fraud check dispute claims, working alerts and dispute cases and supporting inbound inquiries.

Key Requirements

•1-3 years of experience in fraud, banking, investigative work, or a related field (preferred).
•Associate's degree or equivalent work experience.
•Strong analytical, problem-solving, multi-tasking, and conflict resolution skills.
•Strong oral and written communication skills for working with internal and external customers on fraud matters.
•Functional understanding of federal and state laws and regulations related to fraud, and bank fraud industry trends.

Experience:FraudBankingInvestigative work

Education:Associate's

Skills:AnalyticalProblem-solvingMulti-taskingConflict resolutionCommunication

Tech Stack:Microsoft Office Suite

Company Brief

Fifth Third Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor