Sr. Project Manager

Forcepoint
India
Workplace: RemoteFull timeFunction: Program & Project Management (PMO)Experience: 5+ yearsEducation: bachelorsSkills: ["Customer success","Relationship building","Troubleshooting","Communication","Problem-solving"]

Own and drive customer deployment success by onboarding new implementation projects and acting as the liaison between the deployment team and internal Forcepoint teams. Provide technical consulting and project management guidance during deployment, manage account deployment status and risks through regular check-ins, and lead escalations with engineering and Tech Support. Collaborate with Product Management and Engineering to relay improvements, contribute deployment learnings to the Knowledge Base, and support resource planning and quarterly deployment reviews.

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FursaFursa
Forcepoint
Forcepoint
1 month ago

Sr. Project Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 30 days agoStatus: Live

Job Summary

Own and drive customer deployment success by onboarding new implementation projects and acting as the liaison between the deployment team and internal Forcepoint teams. Provide technical consulting and project management guidance during deployment, manage account deployment status and risks through regular check-ins, and lead escalations with engineering and Tech Support. Collaborate with Product Management and Engineering to relay improvements, contribute deployment learnings to the Knowledge Base, and support resource planning and quarterly deployment reviews.
Location: India
Workplace: Remote
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Onboard new implementation projects and support successful customer deployments.
  • •Run weekly calls with accounts to monitor deployment status, risks, and needs.
  • •Own and track deployment team escalations with engineering and Tech Support.
  • •Collaborate with Product Management and Engineering to communicate product improvements from deployments.
  • •Contribute deployment lessons learned to the Knowledge Base and perform quarterly deployment team reviews.

Key Requirements

  • •Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
  • •At least 5 years of project management experience, managing multiple projects in parallel.
  • •Working knowledge of MS Project and PMP is preferred.
  • •Experience supporting enterprise customers in a technical customer support environment, including enterprise Customer Support.
  • •Experience with Salesforce and PSA, including familiarity with billing and revenue recognition.
Experience:5+ yearsProfessional servicesEnterprise customersTechnical customer supportDeploymentGlobal programs
Education:Bachelor's
Skills:Customer successRelationship buildingTroubleshootingCommunicationProblem-solving
Certifications:PMP
Tech Stack:ForcepointZero TrustMS ProjectPMPScrumLeanMicrosoft OfficeWordExcelPowerPointVisioOutlookSalesforcePSA

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Forcepoint
Provides network security appliances and integrated cybersecurity solutions, including firewalls, secure access, endpoint security, and cloud security services to protect enterprises and service providers from advanced threats and enable secure digital transformation.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sunnyvale, United States
Founded: 2000
WebsiteLinkedIn