Account Manager

Ogilvy
London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Proactive","Adaptable","Problem-solving","Organizational","Communication"]

Own end-to-end delivery of a digital communications fan engagement program, partnering closely with an Account Director and Business Director. Build trusted client relationships, act as the bridge to multidisciplinary internal teams, and ensure work aligns with both creative and commercial objectives. Manage budgets, timings, and resources, set up projects in key platforms, and use performance insights and feedback to improve delivery—while supporting bold, strategy-led creative execution.

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Ogilvy
Ogilvy
1 day ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Own end-to-end delivery of a digital communications fan engagement program, partnering closely with an Account Director and Business Director. Build trusted client relationships, act as the bridge to multidisciplinary internal teams, and ensure work aligns with both creative and commercial objectives. Manage budgets, timings, and resources, set up projects in key platforms, and use performance insights and feedback to improve delivery—while supporting bold, strategy-led creative execution.
Location: London
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Be the client’s trusted partner, providing updates, advice, and problem-solving.
  • •Align work with client strategy and objectives, supporting creative collaboration to bring campaigns to life.
  • •Manage project budgets and work with finance to track spending and flag risks.
  • •Take ownership of developing small-to-medium scope deliverables, timings, and resourcing alongside a Project Director.
  • •Set up projects across key platforms, lead kick-off meetings, and assess performance to refine delivery.

Pay and Benefits

Perks:Annual LeaveHealth InsuranceMaternity LeavePensionFlexible Hours

Key Requirements

  • •Experience managing CRM programmes and coordinating with multidisciplinary teams.
  • •Ability to confidently manage projects from start to finish and maintain smooth delivery.
  • •Strong understanding of the creative process and how it connects to client strategy and objectives.
  • •Commercially savvy project management, including managing budgets and tracking spending.
  • •Excellent communication skills and client-first relationship building.
Experience:Digital communicationsCRMFan engagementSports & entertainment
Skills:ProactiveAdaptableProblem-solvingOrganizationalCommunication
Languages:English
Tech Stack:WrikeWorkdayCRM

Company Brief

Ogilvy
Global advertising, marketing, and public relations agency offering brand strategy, creative services, digital marketing, media planning, and customer experience solutions for multinational clients across industries.
Industry: Advertising Media Groups
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: New York, United States
Founded: 1948
WebsiteLinkedIn