Dell

3 weeks ago

Field Service Senior Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Deliver outstanding on-site support as part of the Field Service team, using technical expertise and diagnostic/analytical practices to resolve customer issues. Plan and lead installation services for assigned accounts, triage problems with guidance from Dell remote support teams, and reseat/swap/replace parts while upgrading firmware as needed. Work closely with internal teams to keep abreast of technology and Dell service offerings; shift work may be requested.

Location: Norway

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Plan and lead installation services for assigned accounts.
•Triage issues with direction from Dell remote support teams to resolve customer problems.
•Reseat, swap, or replace parts during on-site troubleshooting.
•Upgrade firmware as needed as part of resolving technical issues.
•Seek resolution for complex issues and stay current on technology and Dell service offerings.

Key Requirements

•2–4 years of relevant experience.
•Industry certification in Linux, Windows, VMware or Networking.

Experience:2-4 years

Skills:CollaborationAnalytical thinkingDiagnostics

Certifications:LinuxWindowsVMwareNetworking

Languages:US

Tech Stack:LinuxWindowsVMwareNetworking

Company Brief

Dell

Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Round Rock, United States

Founded: 1984

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Dell

3 weeks ago

Field Service Senior Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Norway

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Plan and lead installation services for assigned accounts.
•Triage issues with direction from Dell remote support teams to resolve customer problems.
•Reseat, swap, or replace parts during on-site troubleshooting.
•Upgrade firmware as needed as part of resolving technical issues.
•Seek resolution for complex issues and stay current on technology and Dell service offerings.

Key Requirements

•2–4 years of relevant experience.
•Industry certification in Linux, Windows, VMware or Networking.

Experience:2-4 years

Skills:CollaborationAnalytical thinkingDiagnostics

Certifications:LinuxWindowsVMwareNetworking

Languages:US

Tech Stack:LinuxWindowsVMwareNetworking

Company Brief

Dell

Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Round Rock, United States

Founded: 1984

Glassdoor: 3.8

Website LinkedIn Glassdoor