Area Customer Experience Specialist -West, TX

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Dependability","Adaptability","Problem solving","Communication"]

Provide best-in-class support for branch colleagues and walk-in customers across a regional set of branches. Serve as a financial concierge by retaining and growing consumer and business relationships, accurately processing transactions, resolving issues, and educating customers on deposits, loans, and banking technology (online, mobile, and ATM). Travel between multiple local locations as needed while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 week ago

Area Customer Experience Specialist -West, TX

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Last checked: 3 hours agoStatus: Live

Job Summary

Provide best-in-class support for branch colleagues and walk-in customers across a regional set of branches. Serve as a financial concierge by retaining and growing consumer and business relationships, accurately processing transactions, resolving issues, and educating customers on deposits, loans, and banking technology (online, mobile, and ATM). Travel between multiple local locations as needed while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide coverage across branch banking needs including transactions, customer servicing, advice and guidance, and referrals as needed.
  • •Process customer transactions accurately and efficiently, maintaining cash controls and balancing daily.
  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on deposits and loans and support service or account maintenance issues.
  • •Travel between multiple branch locations throughout the week as needed.
Travel: Medium travel

Key Requirements

  • •High School Diploma or GED.
  • •Minimum 1 year customer service and branch banking experience.
  • •Provide customer service and effectively resolve customer issues.
  • •Comfort with technology and educating customers on online, mobile, and ATM banking.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
Experience:1+ yearsBanking
Education:High School
Skills:Customer serviceDependabilityAdaptabilityProblem solvingCommunication
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn