Solution Advisor Specialist - SAP Academy for Customer Success- San Ramon (Hybrid)

SAP
San Ramon, California
Workplace: HybridFull timeUSD 91,600 - 205,700 annuallyFunction: Customer Support (Service Desk)Experience: 2-3 yearsSkills: ["Complex problem-solving","Adaptability","Collaboration","Resilience","Learning agility"]

Join the SAP Academy for Customer Success as a Solution Advisor Specialist, completing a 10-month program that builds your customer-facing technical and business foundation. You’ll participate in discovery sessions, executive meetings, presentations, and software demonstrations to help prospects understand SAP’s value. The role includes demand-generation support through marketing events, deal execution support (including RFP responses), and learning to guide customers through digital transformation.

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FursaFursa
SAP
SAP
2 hours ago

Solution Advisor Specialist - SAP Academy for Customer Success- San Ramon (Hybrid)

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Job Summary

Join the SAP Academy for Customer Success as a Solution Advisor Specialist, completing a 10-month program that builds your customer-facing technical and business foundation. You’ll participate in discovery sessions, executive meetings, presentations, and software demonstrations to help prospects understand SAP’s value. The role includes demand-generation support through marketing events, deal execution support (including RFP responses), and learning to guide customers through digital transformation.
Location: San Ramon, California
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Graduate level

Key Responsibilities

  • •Successfully complete a 10-month program for a customer-facing career at SAP.
  • •Participate in experiential learning to gain business, industry, and SAP solution skills with emerging technologies.
  • •Receive on-the-job training and mentorship while working with customers to support their digital transformation journey.
  • •After successful completion, lead customer discovery sessions and survey activities to uncover business challenges and innovation opportunities.
  • •Provide demand generation support through marketing events and support deal execution by responding to request for proposals.
Travel: High travel

Pay and Benefits

Salary: USD 91,600 - 205,700 annually

Key Requirements

  • •2-3 years of professional experience with a foundation in technical and business processes and exposure to relevant technologies/solutions.
  • •Complex problem-solving skills to support solution delivery and operational efficiency with hands-on experience using industry-standard tools.
  • •Strong business acumen, including demonstrated knowledge of business processes and/or industries.
  • •A cooperative, productive approach working internally and externally.
  • •Proficiency in English and an understanding of AI fundamentals, uses, and ethics.
Experience:2-3 years
Skills:Complex problem-solvingAdaptabilityCollaborationResilienceLearning agility
Languages:English
Tech Stack:AI fundamentalsSoftware demonstrationsRFP

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
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