Coordinator, SMB Growth

Delivery Hero
Kuala Lumpur
Workplace: OnsiteFull-timeFunction: Marketing & GrowthSkills: []

Coordinate and execute telesales activities for a portfolio of partner accounts in the SMB growth segment, focusing on outbound calls, pitching and closing while servicing existing partners. Drive daily productivity, hit KPIs, manage objections, log activities in CRM, and collaborate via the company's platform to support Taiwan market sales in a foodpanda/Delivery Hero context.

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Delivery Hero
Delivery Hero
3 months ago

Coordinator, SMB Growth

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Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Coordinate and execute telesales activities for a portfolio of partner accounts in the SMB growth segment, focusing on outbound calls, pitching and closing while servicing existing partners. Drive daily productivity, hit KPIs, manage objections, log activities in CRM, and collaborate via the company's platform to support Taiwan market sales in a foodpanda/Delivery Hero context.
Location: Kuala Lumpur
Workplace: Onsite
Job Function: Marketing & Growth
Seniority: Entry level

Key Responsibilities

  • •Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
  • •Be sales-minded and resourceful to hit set KPIs.
  • •Manage vendor objections according to set guideline
  • •Record calls, sales and other useful information accurately into CRM tool following guidelines
  • •Active check and respond in the company’s collaboration platform

Key Requirements

  • •As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication tools over extended periods of time.
  • •Previous telesales/sales experience is necessary
  • •Able to communicate, read and type in English and Traditional Mandarin effectively as this role covers Taiwan market
  • •A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
  • •Fast learner and able to adapt quickly to constant changes in operational processes and requirements.
Experience:FoodpandaDelivery HeroInternet
Languages:EnglishTraditional Mandarin

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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